Teams at Johnson & Johnson

Leads customer loyalty and engagement programs for J&J Vision, including onboarding, implementation, adoption, retention, and account growth. Partners with customers, sales, marketing, and cross-functional teams to deliver training, support, customer insights, performance reporting, and compliant engagement initiatives. Uses customer and program analytics to identify opportunities, improve experiences, strengthen relationships, and support commercial growth.

Provides high-level executive, administrative, and operational support to the VP of MedTech Communications and Public Affairs. Responsibilities include complex calendar management, global travel coordination, leadership meeting logistics, action tracking, expense and vendor processes, confidential information handling, presentation support, and cross-functional coordination. The role serves as a trusted partner to the VP and supports team culture, events, onboarding, and process improvements in a global, matrixed organization.

Leads commercial communications and integrated public relations strategies for U.S. electrophysiology products and platforms. Partners with marketing, education, and cross-functional teams on launches, regulatory milestones, data releases, medical meetings, market education, and disease awareness. Develops messaging, executive presentations, media materials, digital and social content, and videos while counseling senior leaders, managing issues, protecting company reputation, and positioning MedTech leaders as trusted voices in cardiovascular care.