Teams at John Staurulakis, LLC

Prepares, reviews, and submits telecommunications regulatory compliance filings to the FCC, state public utility commissions, and other agencies. Coordinates with telecom clients to collect reporting information, analyzes financial and operational data, ensures accurate and timely submissions, and monitors regulatory changes. The role requires strong accounting, telecommunications compliance, utility regulation, mathematical, analytical, organizational, and Microsoft Office skills.

Monitor customer network infrastructure, respond to alarms, manage trouble tickets, perform initial connectivity troubleshooting, and escalate complex incidents. Communicate with customers and internal teams, maintain knowledge-base documentation, improve SOPs, mentor junior analysts, and participate in an on-call rotation. The role requires networking fundamentals, technical support experience, familiarity with monitoring and ticketing systems, strong communication, and careful adherence to procedures.

Lead senior-level consulting engagements for broadband and telecommunications clients, advising C-level executives on organizational design, process improvement, operational transformation, and strategy. Manage multi-disciplinary projects from assessment through implementation, develop performance metrics and governance, drive business development, and mentor consultants to deliver measurable client outcomes.