Teams at Hummingbird Healthcare

Lead Epic architecture for patient access engagements, designing and configuring workflows (Cadence, Prelude, MyChart). Troubleshoot complex configurations, build reusable delivery frameworks, partner with operations and clients, drive telephony/call center integrations, and advise on scope and adoption. Serve as a senior individual contributor and trusted technical authority across clients and internal teams.

Configure and optimize Epic Cadence scheduling tools, manage and triage client tickets, translate operational decisions into Epic build, maintain referral and notification workflows, create Epic reports, join client meetings, provide technical guidance, and drive problem resolution across scheduling improvement projects.

Build and maintain long-term pipelines of senior Epic and patient access leaders through proactive sourcing and relationship-building. Engage credibly on Epic architecture and access operations, advise internal leaders on hiring timing, track and share pipeline activity, and contribute to talent strategy while operating independently.