Teams at Hotel Californian

Provides luxury spa concierge and reception services, including guest engagement, reservations, treatment scheduling, payments, retail sales, and personalized wellness recommendations. Maintains accurate guest records, coordinates with therapists and hotel teams, resolves concerns, supports revenue goals, and ensures a serene, immaculate spa environment. Requires polished communication, strong organization, spa or hotel booking-system experience, flexibility for weekends and holidays, and the ability to stand and move throughout the spa.