Teams at Hologram, Inc.

The Business Development Representative generates qualified pipeline through outbound and inbound prospecting. Responsibilities include researching target accounts, running multi-touch email, phone, and LinkedIn sequences, qualifying opportunities, handling objections, partnering with Account Executives, meeting monthly targets, using AI-assisted prospecting tools, and developing expertise in cellular IoT. The role also shares market insights with sales and marketing.

Own Hologram’s revenue operations function, including Salesforce administration, GTM systems, CRM-billing-finance integrations, deal desk processes, commissions, renewals automation, lead routing, and self-serve reporting. Partner with Sales, Marketing, Finance, and Engineering to improve quoting, contracting, billing accuracy, pipeline visibility, and renewals. Build the RevOps roadmap and use automation and AI agents to create scalable operational processes.

Own end-to-end IoT customer onboarding, from SIM provisioning and device configuration through stable production deployment. Diagnose SIM, device, network, and protocol connectivity issues, handle L2 escalations, and partner with engineering on systemic problems. Build automation for onboarding, account-health monitoring, billing, renewals, and support workflows. Maintain internal tooling and documentation, apply AI to operational processes, advocate for product improvements, and create runbooks for team execution.