Teams at Hippocratic AI

Lead a regional portfolio of health system partnerships and a team of Directors/senior CS executives. Own executive client relationships, enterprise implementations, change management, and net revenue retention. Build playbooks, drive expansion sales, collaborate with Product/Engineering/Sales, represent the company externally, and support regional hiring and team development. Onsite role in Seattle with occasional travel to Palo Alto.

Leads regional customer success for health system partnerships, managing Directors and senior Customer Success Executives. Owns executive relationships, enterprise implementations, clinical workflow integration, customer success metrics, retention and expansion sales. Builds scalable onboarding, training, change-management playbooks and operating frameworks while partnering with Product, Engineering, Clinical, and Sales teams to improve adoption, operational efficiency, patient outcomes, and net revenue retention.

Serve as technical architect for healthcare AI deployments: scope customer workflows, design and configure agent workflows, define integration architecture, lead project execution, monitor post-launch analytics, and drive continuous optimization while documenting reusable patterns.