Help Scout
Help Scout Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers life insurance
Offers disability insurance
Offers supplemental life insurance
Offers company equity
Offers performance bonuses
Offers dental insurance
Offers vision insurance
Offers health insurance
Offers mental health benefits
Provides family medical leave
Offers generous parental leave
Career Growth + Development
Provides customized development tracks
Work-Life Balance + Wellbeing
Offers generous PTO
Provides paid sick days
Provides bereavement leave
Provides paid holidays
Offers sabbatical leave
Company Culture
Offers a remote work program
Offers diversity-based Employee Resource Groups
Recently posted jobs
Other • Professional Services • Software
Lead and own Help Scout's paid and performance marketing strategy to grow signups and revenue. Manage channel mix, creative, bidding, and budget allocation; evaluate new channel investments; partner with Sales/RevOps to tie paid spend to pipeline; align paid and organic acquisition; own AI-driven discovery presence; run rapid experiments; and build a 12–18 month roadmap for scaling the function.
Other • Professional Services • Software
Lead product marketing strategy and positioning for a B2B SaaS/AI platform. Build and scale the product marketing function, enable sales and support, drive competitive intelligence, own major product launches, and represent the product externally through content and thought leadership. Coach and grow at least one direct report.
Other • Professional Services • Software
Lead the Intelligence product group (Agent and Signal) end-to-end: set vision and roadmap, monetize outcomes, ship AI-powered features, partner with GTM/CS, engage customers for trust and adoption, and hire/coach PMs while driving revenue and technical strategy.
