Jobs at Hapag-Lloyd

Coordinates commercial sales activities, customer calls, account performance reporting, rate proposals, RFQs, contract onboarding, and follow-up to secure business volume. Maintains customer relationships, communicates service and market updates, supports pricing and e-business teams, resolves commercial issues, and validates contract results with quality stakeholders. Requires transportation or maritime industry knowledge, strong communication skills, and proficiency with Microsoft Office.

Manages and grows a customer base within an assigned territory by soliciting prospects, developing sales plans, managing accounts and service contracts, meeting revenue and volume quotas, resolving customer and operational issues, and maintaining CRM activity reports. The role also coordinates bids, budgets, delinquent payments, and customer service while applying knowledge of shipping, transportation, routes, ports, terminals, rates, and available services.

Coordinates commercial sales activities for assigned maritime customers, including customer calls, performance reporting, rate proposals, quotations, negotiations, contract onboarding, and issue resolution. Monitors account performance, develops customer understanding, supports service-level commitments, and collaborates with trade management, customer service, quality, and e-business teams to grow volume and improve customer satisfaction.

Coordinates import and export sales steering by reviewing bookings, optimizing area allocations and routings, managing equipment demand, analyzing market data, supporting rates and new business opportunities, preparing volume and revenue budgets, and monitoring target-account performance. The role requires maritime transportation knowledge, shipping route and port expertise, familiarity with equipment and rates, geographic reasoning, problem-solving, and proficiency with Microsoft Office.

Monitors transport, port, and terminal costs to establish accurate standard costs for pricing and shipment profitability. Identifies cost drivers and root causes, analyzes vendor costs and volumes, supports cost-saving initiatives, communicates findings to Operations and Commercial teams, develops expertise in assigned cost categories, and oversees maintenance of FIS catalogues.

Performs general ledger management, journal entries, account reconciliations, financial reporting, tax filings, budgeting, forecasting, audit preparation, fixed asset management, and internal control support. Analyzes variances and financial trends, resolves complex accounting issues, maintains accurate records, and collaborates with internal departments to ensure complete financial information.

Coordinates regional container portfolio activities, including tracking leased and owned equipment phase-outs, identifying surplus units, arranging repositioning and returns, obtaining approvals, notifying carriers, and monitoring overdue containers. Maintains accurate system records, spreadsheets, and reports while coordinating with depots, terminals, rail ramps, leasing companies, motor carriers, and maintenance teams. Negotiates execution costs and supports efficient container utilization and cost-effective returns.

Manages accounts receivable activities, including customer collections, dispute resolution, credit-limit monitoring, account reconciliation, check posting, refunds, statements, reporting, and delinquency escalation. The role also responds to customer inquiries, coordinates internally to resolve payment issues, and follows company accounting policies and procedures.

Develops new business and manages existing customer accounts within an assigned territory. Consults clients on shipping, logistics, and supply chain needs; builds sales pipelines; manages bids, budgets, contracts, quotas, and CRM reporting; resolves customer and operational issues; and collaborates with internal teams to support account growth and payment collection. The role requires travel and work outside normal hours.

Leads the regional Operations Steering Support function, managing team performance, workload planning, operational data governance, reporting, analytics, cost control, and supplier oversight. Maintains master data, dashboards, contracts, tariffs, and vendor information while coordinating with Operations, Procurement, Finance, and regional teams. Provides cost analysis, supplier performance insights, management recommendations, and continuous process improvements to improve efficiency, data quality, operational resilience, and decision-making.

Summer internship providing exposure to maritime shipping and container logistics, with placement in Sales, Business Administration, Operations, or US Flag. Interns complete business-focused projects, research solutions, engage with customers, support sales or service, recommend process improvements, create performance reports, and network with senior leaders.

Lead the Southeast Asia equipment team to manage container equipment availability, positioning, utilization and control. Oversee flow execution, portfolio management, planning and steering; drive reporting, cost control, supplier performance and continuous improvement to support commercial demand and operational requirements.