Teams at Gusto

As a Staff Applied AI Scientist, you will design and deploy AI systems using LLMs, improve agent performance, and collaborate with engineering to enhance systems for customer impact.

Lead strategy, roadmap, and execution for Gusto's Tax Platform systems that calculate, track, pay, reconcile, and file tax liabilities. Modernize legacy systems, improve correctness, traceability, and reliability, partner cross-functionally (Engineering, Compliance, Legal, CX, Data Science), and tie platform work to customer outcomes while driving incremental delivery and clear success metrics.

Lead UX vision and strategy across Business Money, Consumer Money, Payments, and Risk. Identify cross-team, high-impact opportunities; influence product strategy and OKRs; define AI-first financial UX; do hands-on design and prototyping; mentor designers; and evolve design system patterns to scale cohesive, trustworthy financial experiences.