Jobs at Guitar Center, Inc.

The Assistant Category Manager will manage product assortments and vendor relationships, coordinate promotions, and analyze market trends to optimize sales for Guitar Center's retail and online platforms.

Process payroll for an assigned pay group, including payroll cycle setup, report analysis, exception correction, final submission, and post-processing review. Support employee and manager payroll questions, audit hiring and status changes, manage tax and direct-deposit information, calculate off-cycle payments and prorations, coordinate with unemployment and garnishment vendors, maintain electronic documentation, and collaborate with HR, HRIS, Benefits, Finance, Accounts Payable, Legal, and retail personnel.

Design, deliver, and manage enterprise learning solutions by partnering with leaders and SMEs. Lead instructional design, facilitation, learning operations, LMS administration, program management, and measurement of learning impact. Leverage adult learning theory, AI-enabled tools, and multiple modalities (ILT, virtual, self-paced, experiential) to scale accessible, behavior-focused programs.

Design, develop, deliver, and evaluate learning programs and materials across virtual and in-person formats. Partner with business leaders and HR to identify skill gaps, facilitate workshops, manage LMS content, and measure training effectiveness. Manage multiple L&D projects, coordinate logistics, and apply instructional design and adult learning principles to improve employee development and leadership capability.

The Learning and Development Specialist designs and implements learning programs, evaluates effectiveness, and collaborates with business leaders to enhance employee growth and organizational effectiveness.

Serve as the senior analytics partner to Merchandising and commercial teams. Identify and prioritize revenue, margin, inventory, and customer opportunities; translate ambiguous questions into rigorous analyses and measurement plans; guide experimentation and causal inference; define data requirements; and partner with engineering, BI, and analytics teams to operationalize solutions. Communicate insights to senior leaders, establish analytical standards, and enable merchandising teams to make data-driven decisions.

Lead omnichannel marketing strategy and execution for services (Financing, Pro Coverage, Rentals, Repairs, Lessons). Drive awareness, adoption, retention, revenue, and enrollment for Lessons. Partner cross-functionally (CRM, Digital, Media, Creative, Store Ops, Analytics), manage integrated campaigns, local store activation, partnerships/sponsorships, performance measurement, and post-campaign learnings.

Execute high-volume email and SMS campaigns and build automated, personalized journeys in Salesforce Marketing Cloud. Use AMPscript, SQL, data extensions, and dynamic content to segment audiences, QA campaigns across devices, troubleshoot deliverability and rendering issues, and document processes. Partner with analytics and cross-functional teams to transition batch sends into scalable lifecycle automations and mentor junior team members.

Lead data-driven media buying across ecommerce and retail, design and execute campaigns, manage seven-figure budgets, drive creative testing and platform expansion, analyze performance and provide actionable insights, and implement measurement and attribution strategies including online-to-offline impact.

Oversee and lead a team to develop and execute comprehensive SEO strategies, optimize content, and enhance online visibility and revenue for e-commerce platforms.

The Sr. Manager CRM Marketing will lead lifecycle marketing strategies at Guitar Center, focusing on data-driven email and SMS campaigns using Salesforce Marketing Cloud. This role involves collaboration with technical teams to implement automation and personalization, while analyzing performance to enhance customer engagement.

The GC Pro Account Manager is responsible for developing new business in AV solutions, achieving sales targets, and maintaining client relationships through effective communication and business strategies.

Support the Guitar Center brand by building and enhancing financial models, forecasting, performing variance and P&L analysis, participating in month-end close, tracking expenses, extracting and analyzing data, preparing reports, and presenting actionable insights to management and non-financial partners.

Lead product development from concept through mass production for a consumer brand. Manage timelines, budgets, cross-functional collaboration (design, engineering, sourcing, merchandising), validate products via user testing and quality checks, optimize costs, and support post-purchase documentation to ensure on-time, on-cost, consumer-focused product launches.

Lead FP&A analyst responsible for month-end close support, variance analysis, forecasting, financial modeling, executive and board reporting, cross-functional partnership, data extraction from multiple systems, quality control of reporting, and ad-hoc analysis to inform leadership and streamline reporting processes.

Design and build responsive, accessible, high-performance e-commerce interfaces. Collaborate with product and engineering to turn wireframes into production React components, maintain a reusable component library and design system, optimize UX for performance, SEO and accessibility, and use AI-assisted tools to accelerate delivery while validating improvements through testing and analytics.

Lead and coach the Product Management function to define product vision, strategy, and roadmaps; align work to OKRs and measurable outcomes; improve product operations and discovery; drive cross-functional execution, stakeholder communication, and data-driven decision-making to deliver customer- and associate-focused retail product experiences.