Teams at Guild Mortgage

Supports and administers production operations and sales systems, including loan origination and vendor applications. Resolves escalated tickets, troubleshoots user interface issues, manages configurations and users, performs user acceptance testing and post-production validation, and validates software defects. Partners with business analysts and product owners on requirements, supports process improvements, assists with training materials, and helps communicate system outages and enhancements.

Develop and administer Salesforce solutions for the retail sales division using Apex, LWC, Aura Components, Flows, SOQL, and custom objects. Translate business requirements into scalable solutions, manage releases and version control, perform data corrections and migrations, resolve escalated support issues, document processes, and mentor junior developers. The role also provides Salesforce subject matter expertise, automation, configuration, testing, and platform guidance.

Designs digital and print marketing materials across websites, landing pages, email, social media, and corporate brand channels. Develops creative concepts, presents designs to stakeholders, ensures brand consistency, creates digital guidelines, and delivers projects on schedule. Collaborates with copywriters, project managers, and front-end developers while supporting UX/UI, process improvements, and small web development projects.