Teams at Grow Therapy

Own full-cycle, high-volume recruiting for Operations and Marketing in a fast-growing company. Responsibilities include strategic sourcing, pipeline management, recruiter screens, hiring-manager partnership, interview planning, funnel analytics, and candidate experience. The contract recruiter will recruit candidates across entry-level through senior roles, primarily using Greenhouse, Ashby, Juicebox, Gem, and LinkedIn Recruiter while promoting Grow Therapy’s mission.

Supports clients and therapists through phone and live chat by troubleshooting billing and platform issues, explaining insurance benefits, educating users, and identifying root causes for Product teams. The role advocates for customers, resolves problems, meets conversation-volume metrics, and adapts to changing priorities in a fully remote startup environment.

Process and validate authorization packets, maintain accurate authorization records, resolve client and authorization issues, audit outsourced authorization work, investigate claim denials, submit renewals, and collaborate with Billing and Eligibility teams to support clean pre-bill processing.