Teams at General Motors

Field leadership role driving aftersales performance across a Nebraska district. Partner with dealership leadership to execute Customer Care & Aftersales initiatives, improve customer satisfaction, grow revenue, analyze performance, develop business plans, resolve warranty and service issues, and deliver on KPIs through data-driven insights and frequent onsite engagement.

Regional field leader for dealership aftersales in Columbus, driving parts and service revenue, customer retention, and satisfaction. Partners with dealer leadership to execute CCA programs, analyze performance, develop business plans, deliver KPI improvements, resolve aftersales issues, and provide consultative operational guidance. Requires frequent on-site visits and data-driven recommendations.

Lead aftersales performance across the Tulsa district by partnering with dealers to execute GM Aftersales programs, drive revenue and KPIs, analyze performance, develop business plans, resolve customer and warranty issues, and provide onsite coaching. Requires data-driven recommendations, strong fixed-ops expertise, and up to 50% regional travel.