Articles about General Motors

Serves as the primary field representative for OnStar, connected services, loyalty programs, and subscription offerings across assigned dealerships. Builds dealer relationships, coaches sales and service teams, delivers training, analyzes performance data, develops action plans, supports product launches, troubleshoots technology platforms, and improves customer onboarding and loyalty. Requires up to 90% travel within the assigned territory and frequent dealership visits.

Provides on-site automotive technical support to GM dealerships and wholesale teams. Diagnoses vehicle and Techline issues, resolves escalated cases, supports repair and repurchase prevention, reviews dealership service readiness, trains personnel, troubleshoots IT and diagnostic tools, and reports product concerns to GM engineering and quality teams. The role manages territory relationships, supports arbitration and legal cases, and requires frequent travel, extensive automotive diagnostic experience, and strong customer and technical communication skills.

Manages ACDelco sales and distribution across an assigned territory. Responsibilities include soliciting orders, growing aftermarket and fleet sales, developing customer relationships, directing sales representatives, executing marketing programs, maintaining inventories, supporting training, monitoring account compliance, analyzing market conditions, and contributing to forecasting and business planning. The role is field-based, requires frequent travel to dealerships, and involves attending trade events and managing customer and distribution activities.