Teams at Gateways Hospital and Mental Health Center

Provide clerical and administrative support to the Program Director, including scheduling, data entry, record maintenance, document creation, meeting minutes, HIPAA-compliant handling of patient records, and participating in trainings. Performs general office duties and supports interdepartmental needs.

Manage behavioral health revenue cycle operations including billing, claims, denials, collections, reimbursement optimization, compliance, and revenue integrity. Lead and develop billing staff, analyze KPIs and trends, prepare financial reports, liaise with payers (LACDMH, Medi-Cal, managed care), support audits, and collaborate with Finance, Clinical Operations, Quality, and IT on system and process improvements.

Provide direct nursing care and medication management for psychiatric patients, supervise medication-related staff, coordinate with psychiatrists and pharmacy, perform blood draws, manage supplies and invoicing, respond to medical emergencies, train staff, and maintain clinical documentation and regulatory compliance.