Freshdesk

Year Founded: 2010

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Freshdesk is a web based customer support platform that enables companies to support their customers in a way that they never could before. With email to ticket conversion, self-service portal, knowledge base, multi product support, SLAs and a host of other impressive features, any support team will love Freshdesk. 

Freshdesk is a combination of the three things that companies most desire in a helpdesk solution. 

1. Ease of Use 
2. Full Feature Set 
3. Affordable Pricing 

Repeatedly praised by customers for having the most intuitive, easy to grasp UI with the complete feature set, Freshdesk also includes Facebook and Twitter integration. For big businesses with more products, added advantage is the multi product support feature. 

The pricing, at $9 per agent per month makes it easy for small businesses to use Freshdesk's world class software to keep their customers happy. 

Your search for the best helpdesk solution for your company is over. It's time to refresh your helpdesk. It's time for Freshdesk.