Teams at Fragomen

Handles employment-based immigration cases from intake through government filing, including document gathering, review, drafting, case analysis, client communication, and status tracking. Advises clients and foreign nationals, develops case strategies, monitors deadlines and compliance, and identifies process improvements. The role also supports reporting, team training, productivity initiatives, policy updates, and accurate use of case management and billing systems.

Provides senior-level business immigration case preparation, filing, analysis, and client support for employment-based immigration matters. Manages case status, reporting, deadlines, compliance, and client communications; serves as a subject matter expert; advises on case strategy and policy changes; supports team training, hiring, and process improvement.

Configures, tests, deploys, monitors, troubleshoots, and supports client flat-file and API integrations. Implements PowerShell-based automation, secure SFTP transfers, PGP/GPG encryption, validation, reconciliation, logging, alerting, and production controls. Diagnoses connectivity, authentication, configuration, and data issues; supports go-lives and production incidents; maintains technical documentation and collaborates with integration teams on requirements, escalations, and process improvements.