Jobs at Follett Software

Lead and scale product operating systems across a multi-product SaaS portfolio. Build planning cadences, prioritization frameworks, tooling strategy, launch readiness, competitive intelligence, and automated product-health monitoring. Synthesize product usage, feedback, and market signals into decision-ready insights and dashboards. Partner cross-functionally to reduce operational friction and support responsible AI-enabled workflows.

Design, build, test, and deploy custom Salesforce solutions (Apex, LWC, Flows, Visualforce) across Sales Cloud, Service Cloud, and CPQ. Lead technical design, integrations (REST/SOAP), data management, security, governance, CI/CD deployments (Gearset/Copado/SFDX), provide L2/L3 support, mentor junior staff, and document standards and release processes.

Lead Titlewave ecommerce product strategy and execution to optimize discovery, conversion, checkout, and post-purchase. Run experiments, analyze data, conduct customer research, prioritize roadmap, align cross-functional teams, balance educator and content partner needs, and drive measurable revenue and adoption improvements.