Jobs at Five9

The WEM Ops Analyst will manage and coordinate Workforce Engagement Management, ensuring timely task completion while facilitating communication among stakeholders and contributing to risk management.

The Integrated Marketing Manager will develop creative marketing strategies, manage global campaigns, and collaborate cross-functionally to optimize marketing performance.

The consultant will implement and train clients on Verint WEM solutions, managing projects and ensuring customer success through effective communication and risk management.

Lead the indirect tax function, ensuring compliance with tax laws, managing a team, and developing strategies to minimize tax liabilities. Oversee tax compliance for SaaS/Telecom products, regulatory filings, and audits while collaborating across teams.

The Senior DevOps Engineer will design and maintain cloud infrastructure, enhance developer tooling, drive automation, and monitor environments to ensure reliability and scalability while collaborating with engineering teams.

Implement and support DNS and Kubernetes architecture in a private cloud environment, ensuring scalability, resilience, and performance optimization through IaC tools, while collaborating with teams and managing incidents.

The Mid-Market Account Director manages customer relationships, develops sales strategies, upsells products, and drives revenue within existing accounts, while ensuring customer satisfaction.

The Director, Employment & Litigation Counsel will advise on global employment laws, manage litigation, mitigate risks, and collaborate with internal teams while providing strategic legal counsel to senior management.

The AVP, Enterprise Sales West leads the sales team, manages regional sales activities, develops business plans, and ensures revenue goals are met while fostering team success and customer engagement.

Responsible for leading the internal audit function, developing risk-based audit plans, ensuring financial and operational compliance, and providing strategic leadership to enhance risk management and governance processes.

The Senior Manager, Engineering - AI Agents leads engineering for AI Agent software development, managing a team to implement scalable, production-ready systems that enhance customer experience through automation.

The Senior Product Designer will lead user-centered design initiatives, collaborate with cross-functional teams, create prototypes, and mentor other designers to enhance the user experience of Five9 products.

The Senior Corporate Counsel will draft, review, and negotiate commercial agreements, advise on legal risks, and collaborate with internal teams to support sales and compliance, specifically focusing on technology and AI-related transactions.

This role involves building strong customer relationships, aligning Five9 solutions to client goals, and collaborating with internal teams for customer success.

Lead and expand Five9's data science team, focusing on AI products through research, experimentation, and data management. Direct technical methodologies while collaborating with stakeholders and enhancing customer experiences.

As VP of Engineering and AI Innovations, lead software development for AI products, enhance features, and manage product evolution in a team-first culture.

The Senior Mid-Market Account Director manages existing customer relationships and drives sales strategy, focusing on upselling and cross-selling Five9 products while exceeding sales targets.

The Senior Director of Business Development is responsible for driving partner relationships, influencing opportunities, managing contracts, and ensuring collaborative execution with sales teams.

Lead the global tax strategy, compliance, and planning for the company. Oversee direct and indirect taxes while ensuring FCC compliance and managing audits. Guide the tax team and collaborate with cross-functional stakeholders.

The Enterprise Sales Director drives revenue by creating and closing sales within North America, managing accounts, and ensuring customer satisfaction.