Jobs at Five9

Implement and support DNS and Kubernetes architecture in a private cloud environment, ensuring scalability, resilience, and performance optimization through IaC tools, while collaborating with teams and managing incidents.

The Director, Employment & Litigation Counsel will advise on global employment laws, manage litigation, mitigate risks, and collaborate with internal teams while providing strategic legal counsel to senior management.

The Mid-Market Account Director manages customer relationships, develops sales strategies, upsells products, and drives revenue within existing accounts, while ensuring customer satisfaction.

The Associate Solution Consultant at Five9 supports the sales team by demonstrating cloud contact center solutions, creating proofs of concept, and communicating customer needs and product feedback to various teams.

The Senior DevOps Engineer will enhance CI/CD capabilities for cloud services, focusing on automation, operational excellence, and collaboration with engineering teams to ensure reliable deployments and solutions.

The Manager, Sales Commissions oversees the administration of sales commission programs, ensuring accurate payments and managing a team. They lead commission processes, maintain ICM tools, design commission models, and collaborate with Finance and Sales Operations.

Responsible for leading the internal audit function, developing risk-based audit plans, ensuring financial and operational compliance, and providing strategic leadership to enhance risk management and governance processes.

Operate and maintain IP networking in a 24/7 SaaS environment. Troubleshoot network issues, manage service providers and equipment, perform capacity planning, execute network changes, assist with network activations, and participate in projects to improve WAN/connectivity and integrate partners and acquisitions.

This role involves building strong customer relationships, aligning Five9 solutions to client goals, and collaborating with internal teams for customer success.

The Senior Corporate Counsel will draft, review, and negotiate commercial agreements, advise on legal risks, and collaborate with internal teams to support sales and compliance, specifically focusing on technology and AI-related transactions.

Lead and expand Five9's data science team, focusing on AI products through research, experimentation, and data management. Direct technical methodologies while collaborating with stakeholders and enhancing customer experiences.

As VP of Engineering and AI Innovations, lead software development for AI products, enhance features, and manage product evolution in a team-first culture.

The Tax Manager will oversee all US and international tax activities, ensuring compliance, managing tax provisions, returns, and working with tax authorities.

The Senior Mid-Market Account Director manages existing customer relationships and drives sales strategy, focusing on upselling and cross-selling Five9 products while exceeding sales targets.

The Senior Director, Network Reliability leads and rebuilds the network function, focusing on modernizing operations, team development, and enhancing network performance and automation.

The Enterprise Sales Director drives revenue by creating and closing sales within North America, managing accounts, and ensuring customer satisfaction.

The Enterprise Sales Director is responsible for acquiring new customers, driving revenue, and maintaining customer satisfaction through the sales cycle in North America.

The Senior Network Engineer will lead the Network Operations team in designing scalable network solutions, driving automation, and enhancing network security while ensuring operational excellence.

The Mid-Market Sales Director at Five9 is responsible for acquiring new customers and driving revenue, managing the sales cycle, and ensuring customer satisfaction.

The Enterprise Sales Director is responsible for creating and driving revenue in the Southeast region, focusing on acquiring new customers and closing complex enterprise deals while ensuring customer satisfaction throughout the sales cycle.