Teams at Finance of America Companies

Perform and manage QC audits to assess compliance with HUD, state, and federal requirements for reverse and conventional mortgage products. Maintain and update QC checklists, ensure findings are addressed in the LOS, communicate results, meet review timelines, assist leadership with audit process improvements, and ensure fair lending and net benefit compliance.

Lead conversion optimization across digital customer journeys by defining strategy, prioritizing opportunities, designing landing pages and mid-funnel experiences, and running experimentation. Partner with analytics, product, marketing, and engineering to measure impact, scale design systems and reusable patterns, and communicate results to stakeholders and leadership.

Lead technology governance by discovering and inventorying business-adopted technologies, assessing associated risks, onboarding tools into operational management, and automating discovery, inventory synchronization, and reporting. Collaborate with Security, IT, Procurement, Privacy, and business stakeholders to document owners, integrations, data classifications, and recommend practical security controls to support secure technology adoption and lifecycle governance.