Teams at Fetch

Own end-to-end product design for Fetch’s consumer mobile Earning Experience, from problem definition through launch, experimentation, and iteration. Improve existing user journeys, translate complex user and advertiser needs into clear experiences, develop scalable design patterns, and use research, data, and experimentation to measure impact. Partner with Product, Engineering, Research, Data, and business stakeholders while managing multiple workstreams, communicating decisions, and mentoring junior designers.

Own sales enablement for SMB and Mid-Market teams by developing segment-specific sales motions, onboarding, playbooks, training, coaching tools, and package guidance. Partner with Sales, Product Marketing, Revenue Operations, and other stakeholders to simplify offerings, improve seller readiness, and reinforce field adoption. Use performance data, call insights, Gong, Salesforce, and AI-enabled workflows to measure proficiency, identify gaps, and improve productivity, conversion, and deal velocity.

Lead product design for Fetch’s Receipt & Rewards experience, connecting receipt capture, account linking, recognition, matching, and rewards. Define design strategy for complex, AI-enabled systems; improve usability, accessibility, trust, and experience quality; and balance user needs, data quality, business goals, and technical constraints. Partner with Product, Engineering, Research, and Data Science, drive cross-functional alignment, shape multi-quarter initiatives, and mentor designers.