Teams at Ferguson Enterprises

Serve as the primary salesperson for assigned customer accounts, building relationships to drive sales and margin growth. Provide personalized service from quotes through post-delivery support, be an expert on products and services, solve customer issues quickly, and manage accounts via Teams, phone, and email.

The Customer Account Representative will manage customer relationships, drive sales growth, and provide exceptional service while handling account performance, mainly via Teams, phone, and email.

Support sales associates by providing quotations, processing accurate sales orders, coordinating deliveries, answering sales calls, resolving customer concerns, using CRM and phone systems, and upselling products while learning product knowledge and processes.