Jobs at Ferguson Enterprises

Serve as the primary salesperson for assigned customer accounts, building relationships to drive sales and margin growth. Provide personalized service from quotes through post-delivery support, be an expert on products and services, solve customer issues quickly, and manage accounts via Teams, phone, and email.

The Customer Account Representative will manage customer relationships, drive sales growth, and provide exceptional service while handling account performance, mainly via Teams, phone, and email.

Support sales associates by providing quotations, processing accurate sales orders, coordinating deliveries, answering sales calls, resolving customer concerns, using CRM and phone systems, and upselling products while learning product knowledge and processes.

8-12 month trainee program teaching credit and collections fundamentals through on-the-job rotations (warehouse, sales counter, delivery), customer visits, and mentorship. Core training covers credit management, collections, financial statements, UCC, customer relations, and sales process to prepare for an entry-level Credit Manager role.

Perform detailed material takeoffs and prepare project-specific quotes for small water and wastewater plant projects. Review plans and specs, coordinate with project managers, vendors, and engineers, send RFIs, enter item data, ensure pricing accuracy, and deliver completed takeoffs to sales associates.

The Plant Takeoff Specialist reviews project documents, performs material takeoffs, and collaborates with project managers and engineers for water and wastewater projects, ensuring accuracy and scope compliance.

Drive regional revenue by developing key accounts (Ferguson, showrooms, builders), leading independent sales agencies, growing specification/project sales, managing pipelines and forecasts, and coordinating cross-functional teams for merchandising, training, and product feedback.

The Business Development Manager will focus on researching business opportunities, developing proposals, executing strategies for industrial sales, and maintaining customer relationships. Responsibilities include leading project developments, coaching professionals, and forecasting brand shipments.

Lead engineering teams to deliver a modern, composable digital platform by implementing reusable services, API-first and event-driven architectures, cloud-native distributed systems, observability, and operational excellence. Drive platform modernization, collaborate cross-functionally, and mentor engineering leaders to improve velocity, scalability, and reliability.

Senior technical leader defining and driving a unified, composable digital platform. Owns architecture, modernization strategy, standards, DDD-based domain design, API-first and event-driven integrations, cloud-native platforms, and AI-assisted engineering adoption. Partners cross-functionally to enable reusable capabilities, mentor architects, and influence executive technology decisions.

Serve as first point of contact for internal associates, troubleshoot and resolve incidents via phone/chat/ticketing, document solutions, escalate when needed, and maintain strong communication and IT process knowledge while supporting custom applications.

Support post-sale showroom customers by managing orders, delivery timelines, and communications. Ensure order accuracy, provide proactive status updates, handle multiple orders, and identify process improvements to enhance customer satisfaction.

The Quotations Coordinator develops competitive quotations in alignment with project specifications, negotiates with vendors, and maintains customer relationships.

The Territory Safety Manager leads safety initiatives and compliance in fabrication operations, conducts risk assessments, and ensures adherence to OSHA and safety standards while providing training and support across locations.

Provide field leadership for health, safety, and environmental (HSE) programs across a multi-state territory. Partner with site and regional leaders to implement training, ensure OSHA compliance, investigate incidents, track safety metrics, and support workers' comp. Deliver technical guidance, conduct inspections, and coach associates to maintain safe operations.

Lead design, development, and support of enterprise backend integrations. Build and enhance REST and SOAP APIs, evolve data/service models, develop scalable integration components, troubleshoot production issues, influence architecture, mentor engineers, perform design/code reviews, and collaborate with vendors and cross-functional teams to deliver reliable integrations.

Design and govern integration data architectures across platforms (eCommerce, CRM, Supply Chain, third-party integrations). Define data flows and models, enforce data governance and security, produce design specs, perform architectural and code reviews, troubleshoot complex integration problems, and collaborate with engineers, product owners, and vendors to deliver scalable data integration solutions.

Manage the strategy and roadmap for Costing and Rebates capabilities, coordinating with Finance, Accounting, and tech teams to deliver solutions that enhance financial outcomes and operational efficiency.

Drive product quality and compliance across sourcing and vendor programs. Manage product onboarding, inspections, audits, certifications, recalls, root-cause analysis, corrective actions, and cross-functional improvement projects.

Provide technical support and troubleshooting for Neptune municipal metering systems, manage support tickets, collaborate with internal teams, assist with system integrations and implementations, deliver training, and support field technicians and customers to ensure timely issue resolution.