Teams at Fenwick & West

Maintains patent docketing database records through accurate data entry, quality audits, corrections, and new matter intake support. Provides first-level docketing software assistance, tests system updates and reports, documents procedures, supports training, and fulfills data extraction requests. Coordinates with docketing, records, accounting, and legal staff to resolve missing or inconsistent information, escalating complex issues to the IP Systems Manager.

Manages patent prosecution client portfolios, including preparing and e-filing USPTO documents, formatting patent specifications, maintaining docket calendars, calculating deadlines, preparing correspondence and client reports, and ensuring compliance with patent rules and firm workflows. The role requires strong knowledge of U.S. patent prosecution, complex IDS preparation, IP docketing systems, client extranets, and USPTO platforms while supporting lawyers, clients, and team members in a deadline-driven environment.

Owns the firm’s email marketing platform, including campaign development, templates, automation, segmentation, lead scoring, testing, reporting, compliance, and data integrity. Troubleshoots integrations across Marketo, Salesforce, events platforms, and the broader marketing technology stack. Builds and maintains AI-enabled workflows, coordinates with vendors and technical partners, and identifies platform improvements. Requires advanced Marketo administration, integration troubleshooting, marketing analytics, and AI workflow experience.