Teams at FastSpring

Supports payment operations across chargebacks, disputes, refunds, settlements, and processor monitoring. Responsibilities include preparing representments, tracking payment KPIs, coordinating documentation with sellers and internal teams, investigating routine payment issues, responding to Tier I-II inquiries, and maintaining standard operating procedures. The role is remote and designed for early-career professionals developing expertise in payments, risk, fraud, and payment optimization.

Treasury Analyst supporting global cash management, foreign exchange, investments, financing administration, payment processing, treasury systems, audits, compliance, and process improvement. The role manages multinational cash accounts, minimizes currency exposure, optimizes interest income, supports banking partners and operating leaders, and processes approximately $1.7 billion in payments.

Own and execute the data product roadmap for FastSpring sellers, including analytics, data warehouse initiatives, and actionable insights. Partner with data engineering and agile teams to define, prioritize, deliver, and measure product features. Conduct customer and market research, validate opportunities, develop business cases, synthesize feedback, and drive stakeholder alignment, adoption, and measurable business outcomes.