Teams at Fastener Distribution Holdings, LLC (FDH Aero; FDH Electronics)

Supports aerospace quality control systems through facility, customer, supplier, and registrar audits; documents findings, manages corrective actions, analyzes nonconformances, monitors supplier and customer quality metrics, investigates complaints, and drives cross-functional process improvements. The role also ensures compliance with customer, industry, company, ITAR, and EAR requirements while coordinating inspection and quality activities.

Supports the sales team through scheduling, customer order processing, sales reporting, CRM data maintenance, customer service, proposal preparation, and coordination with marketing and fulfillment teams. The role handles customer inquiries, provides product and pricing information, maintains sales documentation, analyzes performance data, and performs general administrative duties while ensuring compliance with ITAR and export regulations.

Manages supplier delivery performance by reviewing status data, correcting discrepancies, entering quotes, expediting urgent parts, and addressing nonresponsive or late suppliers. Develops performance improvement plans, applies root cause corrective action and lean prioritization methods, establishes delivery priorities, coordinates recovery efforts, and communicates progress with Sales and Purchasing leadership. Requires strong organization, communication, multitasking, and supply chain experience, preferably in aerospace.