Lead global technical support operations for a SaaS platform, ensuring excellent customer service and team performance across multiple support teams.

The Manager, Account Management leads a team to retain and grow Everbridge's customer base, achieve retention rates, and drive revenue growth through strategic planning and collaboration.

The Dashboard Engineer will design and maintain dashboards, analyze client data, ensure data security, and collaborate with cross-functional teams.

The Principal Product Manager will lead the strategy and roadmap for Business Continuity Management, driving cross-functional collaboration and using data for decision-making while influencing executives.

The Senior Product Manager will define the vision and roadmap for Public Sector products, lead cross-functional teams, gather customer feedback, and ensure product compliance.

The Business Development Representative role involves generating sales leads, nurturing CRM database, and collaborating with sales and marketing teams to achieve goals.

The Technical Account Manager will ensure positive client experiences, manage project deployment, provide technical support, and advocate for customer needs. Responsibilities include governance, training, and troubleshooting.

As a Principal Product Manager, you will lead the strategy, vision, and roadmap for the Everbridge 360 Federal product, ensuring compliance with federal standards while driving collaborative cross-functional initiatives and using data-driven decisions to enhance product offerings.

Lead and manage the Department of Defense information system security program, focusing on RMF lifecycle, IL5 compliance, and team mentorship.

The Technical Account Manager ensures positive customer experiences by managing deployments, troubleshooting issues, providing training, and acting as a customer advocate within the company.