Jobs at Ernest Packaging Solutions

Manage a portfolio of client accounts as the primary day-to-day contact. Resolve order, pricing, inventory, fulfillment, credit, and service issues; recommend packaging solutions; prioritize competing demands; coordinate internal teams; identify revenue-growth opportunities; and improve account-management workflows. The role requires independent judgment, strong relationship management, analytical and organizational skills, business math, and proficiency with Microsoft Office and SAP.

The Client Relationship Manager is responsible for outside sales, new business development, account management, and client retention.

Lead full-cycle recruiting: source, screen, interview, and negotiate offers. Partner with hiring managers and HR to manage candidate experience, background checks, ATS records, and hiring metrics. Recommend sourcing strategies, schedule interviews, and maintain recruiting documentation and reports to meet hiring objectives.

Provide B2B client support by understanding client needs and order history, coordinating interactions between clients, Client Relationship Managers, and support staff, promoting product offerings, handling high email volumes, performing clerical tasks and data entry, and maintaining organized, professional client communication.