Teams at ERMCO-ECI

Manages and grows strategic customer relationships in the distribution transformer industry. Develops account plans, drives revenue growth, negotiates contracts, presents forecasts and business reviews, coordinates cross-functional solutions, resolves customer issues, monitors market activity, and represents ERMCO at industry events. The role is remote within specified states and requires travel to customer sites and industry events up to 50%.

Leads strategy, architecture, deployment, security, and support for operational technology infrastructure across manufacturing facilities. Manages industrial networks, plant-floor connectivity, smart manufacturing systems, PLC, HMI, SCADA, MES, IIoT, and edge platforms. Partners with IT, engineering, maintenance, automation, and cybersecurity teams to maintain secure, reliable production operations. Responsibilities include infrastructure roadmaps, projects, budgets, vendors, staff leadership, monitoring, incident response, vulnerability remediation, disaster recovery, and asset lifecycle management.

Creates, governs, and maintains technical documentation for IT and OT infrastructure, including network designs, procedures, runbooks, disaster recovery plans, cybersecurity controls, project records, and training materials. Manages SharePoint repositories, document taxonomies, version control, review workflows, and compliance documentation. Partners with infrastructure, cybersecurity, network operations, service management, and manufacturing technology teams to translate complex technical concepts into accurate, accessible documentation.