Jobs at Engine

Build and maintain internal AI-powered tools and automations for sales, customer success, and revenue operations. Implement features, automate lead routing and pipeline workflows, troubleshoot integrations, monitor tools, fix bugs, and evaluate AI platforms. Collaborate with nontechnical stakeholders to gather requirements and deliver reliable, documented code using APIs, scripting languages, and database systems.

Leads and develops a partner growth team responsible for GBV, pipeline, activation, retention, expansion, and churn targets. Owns strategic partner relationships, forecasting, Salesforce discipline, account growth plans, cross-functional execution, and talent development. Drives partner performance across Engine’s travel and spend ecosystem while improving handoffs, re-engagement, and operational rigor.

Leads internal, temporary, and BPO customer support teams across voice, chat, and email. Owns CSAT, productivity, quality, adherence, SLA, and staffing performance; coaches employees, manages escalations, supports hiring and onboarding, partners with workforce management and QA, and leads process-improvement initiatives. The manager also uses analytics, AI, and automation tools to improve efficiency and customer experience, manages team administration, and participates in a weekend Manager on Duty rotation.

Own and grow an enterprise advertising account portfolio across hotel chains, property management groups, and destination marketing organizations. Drive renewals, upsells, cross-sells, and new-logo sales; develop ROAS-focused media proposals; coordinate campaign launches with Product and Engineering; monitor performance and optimize campaigns; lead QBRs; maintain Salesforce pipeline accuracy; and represent Engine in partner meetings and industry events.

Build and maintain engineering-led business systems supporting CRM, revenue operations, sales, and growth. Develop integrations, internal tooling, automations, and AI-powered production workflows across the modern go-to-market stack. Write and deploy code through Git and CI/CD, collaborate with non-engineering stakeholders, evaluate no-code and low-code solutions, and establish maintainable release practices for a growing Business Systems team.

Own end-to-end account-based marketing programs for Engine’s Omni and OBT products. Responsibilities include account targeting, personalization, creative asset production, paid campaigns, gifting and direct mail, account research, pipeline reporting, and sales partnership. The role requires building scalable ABM playbooks, influencing strategic enterprise opportunities, analyzing campaign performance, and improving adoption among partner acquisition teams.

Owns ongoing enablement for partnership and supply teams, including everboarding, certifications, training, playbooks, knowledge management, rollout support, tool adoption, and performance measurement. The role partners closely with business leaders and cross-functional teams to improve partner acquisition, activation, conversion, and growth. It emphasizes AI-first content creation, facilitation, stakeholder management, and travel of approximately one week per month.

Owns ongoing revenue enablement for Engine’s Groups business after onboarding. Designs everboarding programs, certifications, playbooks, AI-powered training, role-plays, and coaching. Partners with Groups leadership, managers, Product, Product Marketing, and Revenue Operations to improve sales performance and launch readiness. Measures enablement impact through adoption, conversion, revenue per rep, and repeat business metrics. Requires strong facilitation, stakeholder management, sales methodology, adult learning, and data-driven coaching skills.

Lead implementation strategy and customer rollouts for major B2B opportunities, partnering with Sales, Account Management, Product, and Engineering. Manage and coach Implementation Managers, oversee deployment milestones, deliver customer training, drive product adoption, remove implementation blockers, and establish scalable onboarding processes. Serve as the senior implementation voice for strategic customers and ensure smooth transitions to Account Management.

Own acquisition and GMV growth for Engine X, a business credit card product. Build scalable acquisition programs across paid, lifecycle, partnerships, sales-assist, content, and organic channels. Lead experimentation, positioning, analytics, cross-functional collaboration, and AI-enabled growth initiatives. Establish the acquisition model, identify high-performing channels, guide investment decisions, and help scale the growth team and infrastructure.

Leads and scales Engine’s channel partnerships team, owning partner-sourced growth from prospecting through signing, activation, and handoff. Builds vertical-specific partnership playbooks, manages pipeline discipline and forecasting, negotiates referral, co-sell, and co-marketing agreements, and personally closes complex enterprise deals. The role hires and develops channel talent, drives cross-functional execution with Sales, Marketing, Finance, and Legal, and ensures partnerships generate measurable revenue.

Own Engine’s end-to-end rate distribution strategy across channels, partners, programs, and customer segments. Design rate distribution programs, segmentation, rate products, fencing rules, loading standards, and integrity monitoring. Partner with Product, Engineering, Operations, Finance, Supply, and Partnerships to create a scalable operating model, roadmap, tooling, and dashboards. Collaborate with account owners to position programs for chain and distribution partners while influencing cross-functional execution and tracking industry trends.

Lead Engine’s brand and campaign platforms from concept through delivery across integrated campaigns, digital experiences, growth initiatives, product launches, social content, and brand moments. Partner with Brand Strategy, creative teams, and agencies to develop bold, insight-driven work, maintain high creative standards, present concepts to executives, and expand the brand across channels and formats.

Leads Engine’s global travel and spend support operation across lodging, flights, cars, and Engine X. Owns service levels, quality, customer satisfaction, cost efficiency, escalations, Customer Advocacy, BPO relationships, and 24/7 operational coverage. Partners with Product and Engineering on automation and tooling, manages senior leaders, improves processes using operational data, and develops premium support programs and future operations leaders.

Own sales strategy and operations for the Groups business, including segmentation, territory design, capacity planning, forecasting, sales process, operating cadence, and executive reporting. Lead AI and automation adoption across the sales motion, partner with finance, systems, enablement, and data teams, and translate analysis into business decisions. Hire and manage a team of analysts and strategy partners while serving as the primary strategic partner to the VP of Sales.

Leads a high-performing software engineering team responsible for customer activation, engagement, and expansion across a travel marketplace. Oversees end-to-end project delivery, promotes AI-driven engineering practices, improves agile processes, and partners with product, data, and design. Drives experimentation, scalability, security, technical excellence, and customer-focused product adoption while developing team talent and aligning engineering priorities with business goals.

Lead and develop a team of Revenue Enablement Managers supporting multiple business lines. Establish operating standards, provide floater coverage, deliver training and coaching, support launches, and partner with revenue leaders to improve performance. Own everboarding programs, enablement metrics, technology adoption, and AI-first workflows while translating business priorities and performance data into scalable enablement initiatives.

Leads strategy and operations for the partnerships organization, partnering with business development, partner success, finance, systems, and enablement. Owns segmentation, planning, metrics, pipeline reviews, partner economics, deal desk, and operating cadence. Develops AI strategy and productivity improvements across forecasting, partner scoring, and field insights. Builds analyses directly, influences senior revenue leaders, and hires and manages a team of analysts and operations partners.

Owns end-to-end implementations for travel management companies, from discovery and configuration through go-live and stabilization. The role configures online booking tools, GDS environments, corporate travel programs, integrations, policies, billing, and access; leads UAT, training, defect triage, and go/no-go decisions; and manages multiple launches concurrently. As the first dedicated implementer, this person will also create implementation playbooks, templates, migration procedures, and scalable processes while supporting enterprise sales and product roadmap development.

Own go-to-market strategy and execution for Engine’s OBT+ TMC partnership channel. Prospect, negotiate, and close strategic TMC agreements; develop commercial models, pricing inputs, ROI cases, and launch plans; influence product roadmaps; coordinate with Product, Engineering, Supply, Implementation, Legal, Finance, and Marketing; and represent Engine at corporate travel events and executive meetings.