Teams at Empower Brands

Executive leader responsible for developing and executing franchise operations strategy, improving franchisee profitability and performance, scaling operational support, managing budgets and P&L accountability, leading organizational transformation, and building high-performing operations teams. The role partners cross-functionally with franchise development, marketing, finance, technology, human resources, and shared services while overseeing governance, risk management, operational standards, and continuous improvement across a growing franchise network.

Leads operational strategy and execution for a franchise system, owning financial performance, franchisee growth, training, onboarding, commercial division development, and accountability systems. Builds and manages high-performing support teams, partners cross-functionally on sales and marketing, ensures brand and legal compliance, and strengthens franchisee relationships. The role requires extensive franchise, multi-unit, or home-service operations leadership and travel up to 50%.

Advises and coaches 20–25 franchise locations on operations, financial performance, sales, marketing, compliance, staffing, and process improvement. Reviews financial statements, budgets, KPIs, pricing, and costs; develops SOPs and action plans; provides training; supports technology and operational initiatives; and conducts approximately 20 annual site visits. Collaborates with internal teams and franchisees to improve profitability, standardize operations, and drive sustainable growth.