Teams at Employer Direct Healthcare

Manage a portfolio of clients and brokers to ensure delivery and long-term value. Own execution of account plans, coordinate cross-functional deliverables, resolve service issues, drive adoption, retention, upsell, and maintain CRM data hygiene while supporting engagement marketing.

The Client Success Executive manages key client relationships, develops strategies for retention and growth, and leads client success initiatives while mentoring account managers and ensuring satisfaction.

The Events Manager will manage all aspects of event planning and execution, ensuring alignment with business goals and collaboration with teams. Responsibilities include logistics, stakeholder engagement, budgeting, and performance monitoring to deliver impactful B2B events and enhance attendee experiences.