Empathy

HQ
New York
200 Total Employees
Year Founded: 2020

What's the Company Culture Like at Empathy?

Updated on July 09, 2026

Frequently Asked Questions

Cultural Alignment

The culture at Empathy is mission-driven, people-first and deeply connected to the human impact of the work. The company is built around helping families through bereavement, estate management and legacy planning, and that purpose shows up in how teams operate: with compassion, low ego, clear priorities and a strong focus on real-world outcomes. Employees are encouraged to take ownership, collaborate across functions and contribute ideas in an environment that values transparency, communication and recognition.

Empathy also blends flexibility with meaningful in-person connection. The team works in a defined hybrid model with regular office days, async-friendly practices and clear expectations across time zones, which creates structure without losing adaptability. Career growth is part of the culture as well, with structured onboarding, clear role expectations, internal mobility, formal development tracks and promotion practices tied to impact. Together, those elements create a workplace that is thoughtful, collaborative and grounded in both performance and care.

Empathy's Benefits

Company or teams have recognition rituals for individual work

Encourages autonomy and ownership from employees

Managers give public shoutouts and celebrate employee milestones

Provides modern technology across teams

Provides resources to build team camaraderie

Offers company-sponsored happy hours

Offers wellness programs

Defined values and mission statements

Our Core Principles: Demonstrate compassion with efficiency Obsess over the details to perfection Take action, assume responsibility Get comfortable being uncomfortable

Hosts in-person all-hands meetings

Hosts in-person revenue kickoff meetings

Leadership is transparent and communicative

Open office floor plan to encourage communication and collaboration

Policies promote a low-ego, team-driven culture

Prioritizes mission-driven work in decision-making processes

Prioritizes real-world impact of work in decision-making processes

Promotes a people-first, social culture

Promotes a strong in-person office culture

Uses an OKR operational model to clearly define goals and priorities

Async-friendly policies, culture that encourage work flexibility

Established expectations for communication between time zones

In-office days / expectations are defined

Our in-office days are Tuesdays and Thursday with a floating 3rd day for employees to choose depending on their personal preference.

Utilizes a flexible work schedule

Utilizes a hybrid work model

We have beautiful offices located in Tel Aviv, NYC and London where our teams work onsite 3 days per week.