Jobs at DIRECTV

Provides architectural leadership for complex CX orchestration platforms built on AWS, Genesys Cloud, and Salesforce. Designs integrations and distributed systems, establishes engineering standards, leads governance and technical roadmaps, resolves high-impact production issues, evaluates technologies, and mentors senior engineers and technical leaders. The role influences enterprise architecture, risk mitigation, platform strategy, and cross-functional technical decisions.

Lead the architecture, development, deployment, and reliability of cloud-based customer experience platforms using AWS, Genesys Cloud, and Salesforce Service Cloud. Design integrations, data pathways, CI/CD pipelines, and infrastructure automation while ensuring security, compliance, scalability, and performance. Serve as a technical subject matter expert, guide global agile teams and vendors, coach engineers, establish DevOps practices, and troubleshoot critical production issues.

Develop and maintain scalable CX orchestration platforms using AWS, Genesys Cloud, and Salesforce Service Cloud. Own feature design, implementation, deployment, reliability, troubleshooting, documentation, and code reviews. Collaborate with product, QA, design, and engineering teams; make data-driven technical decisions; provide basic mentorship; and independently lead smaller project components while communicating progress, risks, and blockers.

Leads DIRECTV’s residential video pricing strategy, architecture, governance, and execution. Oversees annual and in-year price changes, package and fee pricing, promotional roll-offs, financial modeling, elasticity analysis, competitive intelligence, and post-launch measurement. Manages a team of three pricing professionals and coordinates initiatives across Finance, Product, Marketing, Technology, Billing, Sales, Care, Legal, and Communications. Develops executive recommendations, establishes pricing standards, and owns a multi-month pricing roadmap.

Leads end-to-end digital product marketing strategies and campaigns for DIRECTV FOR BUSINESS. Develops integrated campaigns across paid, owned, and affiliate channels; manages cross-functional delivery; optimizes messaging, offers, and channel performance through analytics, attribution, and testing; and drives customer acquisition, engagement, retention, churn reduction, and ARPU growth. Serves as a subject matter expert, establishes marketing best practices, and mentors junior team members.

Leads integrated product marketing strategies and multichannel campaigns focused on acquisition, retention, churn reduction, engagement, and ARPU growth. Owns positioning, segmentation, testing, competitive intelligence, performance analysis, and cross-functional delivery. Presents results to leadership, manages complex initiatives, establishes marketing best practices, and mentors junior team members.

Supports DIRECTV for Business marketing through market research, customer and competitive analysis, event planning, lead tracking, Salesforce data management, and sales opportunity research. The intern may develop customer communications, research target accounts, identify trends, support event outreach, and help expand services within existing enterprise customers. This is a 10-week remote internship requiring strong communication, organization, collaboration, presentation, and Microsoft Office and Salesforce skills.

Supports DIRECTV’s Project Management Framework by maintaining standards, templates, documentation, dashboards, governance processes, and project tracking. The intern reviews project artifacts, monitors milestones and risks, documents lessons learned, supports framework adoption and onboarding, and contributes to process improvements and responsible AI-enabled productivity initiatives. This is a 10-week remote internship for candidates with full U.S. work authorization.

Remote summer intern supporting DIRECTV’s People & Transformation team through cross-functional projects, communications analysis, project management, financial tracking, reporting, and compliance-related work. The role involves researching topics, identifying trends, maintaining trackers, preparing basic analyses, using AI and reporting tools, coordinating follow-up, and handling sensitive information with discretion.

Supports DIRECTV for Business marketing initiatives through copywriting, campaign execution, market segmentation, KPI analysis, competitive research, website experience recommendations, and collaboration with creative and cross-functional teams. The intern may focus on business marketing or user experience and design while helping improve brand consistency, campaign effectiveness, qualified leads, and customer activations.

Supports DIRECTV FOR BUSINESS through KPI analytics, financial analysis, customer segmentation, and process improvement initiatives. The intern analyzes performance drivers, commitments, projects, and customer experience impacts; synthesizes insights into data stories; documents processes; and presents findings to leaders. The role involves cross-functional virtual collaboration and requires proficiency in Excel, PowerPoint, Python, SQL, Power BI, and data visualization.

Summer intern supporting DIRECTV for Business pricing, offers, and profitability initiatives. Responsibilities include building financial models in Excel, analyzing pricing and promotional performance, researching market and customer segmentation trends, developing pricing recommendations, collaborating cross-functionally, and tracking contract value, customer lifetime value, and promotional attach rates.

Summer intern supporting DIRECTV’s Customer Operations and Engineering teams in the Product Customer Experience Lab. Responsibilities include implementing software updates and feature enhancements, researching issues from feedback channels, identifying system gaps, and developing solutions. The role requires technical problem-solving, coding across multiple programming languages, presenting ideas, and working onsite three days weekly in El Segundo. Exposure to AI and computer vision technologies is preferred.

Paid 10-week legal internship working alongside in-house counsel on content distribution agreements, depositions, hearings, legal research, and memorandum drafting across entertainment-related practice areas.

Supports DIRECTV’s tax and finance organization through property tax analysis, financial analysis of tax legislation, SQL reporting from Snowflake, data visualization, process documentation, and cross-functional collaboration. The intern will synthesize data-driven insights, present findings to leaders, and contribute to internal tax processes and software initiatives during a 10-week remote summer program.

Supports Finance and Audit teams with project planning, business process and internal control evaluations, data analysis, audit documentation, dashboards, automation, and stakeholder communications. The intern analyzes financial, operational, system, and control data to identify risks and opportunities while maintaining confidentiality. This is a 10-week fully remote internship for students pursuing Finance, Accounting, Data Analytics, Supply Chain, Information Systems, or related degrees.

Summer Content Intern supporting DIRECTV’s content strategy, contracts and compliance, programming, and content development teams. Responsibilities include data analysis, benchmarking, dashboard creation, reporting, database implementation, data audits, contract review, channel and competition analysis, competitive intelligence research, and cross-functional project support. The role is a 10-week remote internship focused on improving programming, content engagement, and discovery across satellite and internet platforms.

Summer marketing intern supporting product marketing, brand strategy, communications, digital marketing, and business planning. Responsibilities include developing marketing strategies, contributing to product roadmaps and business cases, analyzing viewership trends, evaluating content value and acquisition costs, conducting product validation and user testing, supporting culture initiatives, and assisting with campaign execution. The role is a 10-week fully remote internship.

Designs and develops complex, full-stack advertising software solutions using Go/Python and AWS. Leads architecture, cloud deployment, testing, CI/CD, performance optimization, monitoring, and production releases. Uses Kubernetes, Snowflake, SQL, Linux, and observability tools. Contributes to technical roadmaps, manages cross-team dependencies and risks, and mentors junior engineers within Scrum and Kanban teams.