DFIN
DFIN Offices
DFIN is headquartered in Chicago.
Hybrid Workplace
Employees engage in a combination of remote and on-site work.
We operate in a fully flexible work environment. Our employees can continue to work remotely, our offices remain open and available for collaboration.
Typical time on-site:
Flexible
U.S. Office Locations
Chicago
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Located in the heart of downtown Chicago’s financial district, we are steps from all Metra stations, good eats and entertainment.
Recently posted jobs
Fintech • Software
Monitor and manage live production work using system tools and dashboards; make real-time capacity decisions, triage escalations, analyze performance data, propose corrective actions, document processes, create client production plans, and train or mentor operations staff.
Fintech • Software
Lead SRE efforts for DFIN SaaS: ensure availability, performance, scalability, and automation. Implement monitoring, CI/CD, IaC, container orchestration, AI-enhanced observability, incident response, RCA, and runbook automation while collaborating across engineering teams.
Fintech • Software
Lead Zendesk configuration and optimization for Support Operations: design workflows, triggers, automations, SLAs, and reporting. Serve as primary Zendesk SME and business analyst, gather requirements, document system designs, support governance/change management, ensure security and role-based access, and collaborate cross-functionally to deploy integrations, testing, and adopt Zendesk AI capabilities.
