Teams at Darktrace

Own expansion, upsell, cross-sell, and renewal opportunities across existing B2B accounts. Build account plans, conduct consultative discovery, develop outcome-based proposals, lead negotiations and proofs of value, and expand stakeholder relationships. Translate adoption and usage data into growth narratives while protecting retention and pricing. Partner with Customer Success, Sales Engineering, Renewals, and other teams to deliver customer value and drive net-new bookings.

Partner with security and IT stakeholders to drive platform adoption, reduce risk, and realize measurable value. Create technical success plans, surface health and adoption insights, mitigate technical blockers, support renewals and expansion, and act as the technical voice for customers internally.