Jobs at Dandy

The Customer Experience Knowledge Management Associate will manage knowledge base content, ensuring accuracy and accessibility for clinical support agents and customers. This role involves content creation, data analysis, compliance monitoring, and collaboration across teams to consolidate information and improve usage of the knowledge base.

The Senior Manager of Visual Design will lead Dandy's graphic design team, oversee creative execution, manage design systems, and elevate visual identity through innovation and design excellence.

The role involves leading in-person trainings for dental practices to ensure confident adoption of intraoral scanning and digital workflows, while providing clinical coaching and analyzing training outcomes for improved success.

The Account Manager will manage a portfolio of multi-location dental accounts, focusing on revenue growth through relationship management, upselling, and strategic planning. They will collaborate with cross-functional teams to ensure customer satisfaction and effective onboarding.

Lead architecture and integration of high-precision mechatronic systems for special-purpose manufacturing machines. Drive prototyping, motor control, sensor fusion, vendor co-development, documentation (CAD, BOMs), testing, and production transition, with frequent supplier travel.

The Marketing Manager will lead a new vertical, manage agency partnerships, develop marketing strategies, and communicate progress to leadership.

The GTM Ops Manager will build a new sales engine, define targets, create a playbook, manage teams, and ensure data-driven decision-making.

This role involves owning the full sales cycle, launching a new vertical for new SMB customers, shaping the sales strategy, and tracking performance in Salesforce.

The Customer Experience Enablement Lead will develop and execute training programs for customer support teams, enhance knowledge resources, and improve agent and customer experiences through effective communication and process improvement.

The Field Trainer leads in-person training for dental practices to adopt digital technologies, provides coaching, and assesses practice readiness.

The role involves planning and executing field marketing strategies, managing events, negotiating sponsorships, and reporting on performance to drive customer acquisition for Dandy.

The Senior Manager, CX Strategy & Operations will lead strategic initiatives and optimize processes to enhance customer experience and operational efficiency.

As Head of Storytelling, you will elevate Dandy's brand through impactful narratives, drive growth, and shape innovative content strategies across channels, collaborating with various teams.

The Campaign Operations Manager will manage lead operations, optimize Marketo and Salesforce integrations, and oversee campaign execution processes.

The Enterprise Marketing Manager at Dandy leads integrated marketing strategies for named Enterprise DSO accounts, driving pipeline growth through coordinated campaigns, BDR collaboration, and cross-functional mobilization.

Qualify and close dental practice leads, call and acquire new clients (SLED/FQHC), use Salesforce to track activity, exceed sales goals, collaborate with sales leadership, and learn the dental industry and Dandy's value proposition.

The Senior Mechatronics Engineer will develop the mechatronic systems for manufacturing prosthetics, focusing on system architecture, rapid prototyping, and integration with various engineering teams.

The Multi Location Group Trainer will deliver in-person clinical training, coach dental staff in adopting digital workflows, and assess practice readiness with travel up to 85%.

As a Manager of Mechatronics Engineering, you will lead the design and integration of robotic systems for manufacturing prosthetics, managing cross-functional teams and driving product development.

Lead corporate treasury activities including cash forecasting, liquidity planning, banking and financing relationships, cash management, insurance programs, risk monitoring (FX/interest/counterparty), treasury policy, and reporting to senior leadership while partnering with Accounting and Operations.