Teams at Cyberhaven

Own the end-to-end sales process for mid-market accounts across Southern California, including prospecting, pipeline development, qualification, presentations, negotiation, closing, upselling, and cross-selling. Build trusted customer and partner relationships, develop strategic alliances, identify client needs, and achieve software and services growth targets. The role requires cybersecurity SaaS sales experience and the ability to explain technical concepts to diverse audiences.

Own and scale technical enablement programs for Sales Engineers, Solutions Architects, Professional Services Engineers, and other technical go-to-market teams. Responsibilities include onboarding, certifications, hands-on labs, technical training, product-release enablement, sales methodology adoption, content governance, development paths, coaching support, and measurement. The role partners with Product, Engineering, Product Marketing, and GTM leadership to improve technical readiness and execution across discovery, demos, POCs, and architecture engagements.

Lead and grow Cyberhaven’s Technical Account Management team, establishing operating models, coverage strategies, metrics, playbooks, and customer engagement processes. Oversee technical customer outcomes from onboarding through renewal, manage escalations, support adoption and deployment, and contribute to renewals and expansions. Partner with Product, Engineering, Support, Customer Experience, and Sales to communicate customer feedback, improve diagnostics, conduct root-cause reviews, and strengthen security SaaS customer success.