Jobs at Crunchyroll

Lead Crunchyroll’s Global PMO as a center of excellence and execution team. Establish project-management standards, governance, tools, reporting, and operating cadences while overseeing complex global, cross-functional programs. Build integrated plans, manage risks and dependencies, drive executive decisions, provide portfolio visibility, coach program managers, and improve delivery predictability and measurable outcomes across regional and functional teams.

Responsible for content accounting, including recording assets and liabilities, preparing journal entries, royalty calculations, reconciliations, and financial analyses. The role supports month-end and quarterly close, collaborates with royalty, deal management, FP&A, and business affairs teams, resolves complex accounting issues, maintains NetSuite records, supports internal controls and SOX compliance, and contributes to systems implementations and process automation.

Leads strategic growth assessments, build-buy-partner decisions, executive recommendations, and cross-functional initiatives across Crunchyroll’s businesses. Evaluates markets, partnerships, financial opportunities, risks, and operating requirements while coordinating stakeholders and supporting integration planning. Prepares executive and board materials, drives decision-making, establishes accountability, and moves ambiguous strategic priorities through execution.

The Vice President, Product Counsel will lead legal strategy for Crunchyroll’s digital products and platform initiatives. Responsibilities include advising Product and Engineering teams from design through launch, addressing privacy, advertising, consumer protection, and regulatory issues, supporting international products, and guiding emerging technology decisions. The role also leads and mentors legal professionals, partners with senior leadership, and builds a practical product counseling function that supports innovation and responsible growth.

Leads the Executive Office’s highest-priority strategic initiatives, evaluates recommendations, structures ambiguous business problems, and creates executive presentations and decision materials. Partners with senior leaders to focus meetings, track commitments, and drive enterprise alignment. Owns planning and execution for leadership offsites, summits, hackathons, roundtables, and other high-visibility events while translating executive priorities into effective agendas and programming.

Leads UCANZ marketing operations by translating global and regional priorities into coordinated campaigns, localized assets, production workflows, delivery schedules, and launch-readiness processes. Manages cross-market stakeholders, vendors, dependencies, approvals, quality checks, and operational risks across the United States, Canada, Australia, New Zealand, and South Africa. Improves scalability through standardized workflows, automation, metrics, playbooks, and continuous process improvement.

Leads regional go-to-market strategy and integrated marketing execution for digital manga, games, ecommerce, and other membership benefits. Translates global strategies into localized campaigns across lifecycle, social, PR, partnerships, events, paid media, and owned channels. Coordinates cross-functional execution, monitors acquisition, engagement, conversion, retention, revenue, and membership metrics, and recommends optimizations to strengthen Crunchyroll’s membership proposition across UCANZ markets.

Leads global onboarding and early-tenure lifecycle growth strategy for new subscribers. Designs personalized, multichannel journeys in Braze; uses behavioral data, experimentation, AI, and LLM-enabled analytics to improve retention, engagement, viewership, and customer value. Coordinates cross-functional teams, regional stakeholders, agencies, and lifecycle operations; owns growth initiatives, measurement, OKRs, and continuous optimization while developing a high-performing global team.

Leads global and multi-market brand campaigns from strategy through execution and measurement. Develops briefs, applies consumer and brand insights, partners with cross-functional teams and agencies, manages timelines and budgets, adapts campaigns for local markets, evaluates performance, and provides recommendations and guidance to strengthen brand marketing practices.

Leads Crunchyroll’s regional events strategy, programming, production, and execution across the United States, Canada, Australia, and New Zealand. Oversees major conventions, premieres, screenings, partnerships, agencies, budgets, measurement, health and safety, and stakeholder engagement. Builds cohesive event portfolios aligned with brand, franchise, membership, theatrical, and business goals while managing and developing a regional event production team.

Owns global travel and expense operations, including corporate card administration, expense auditing, reconciliations, compliance monitoring, reporting, issue resolution, controls, and process improvements. Partners with Finance, Accounting, Treasury, Accounts Payable, Procurement, employees, and vendors to investigate discrepancies, support month-end close, implement system and process changes, and maintain accurate, scalable T&E operations.

Build and operate production software for Crunchyroll’s Concepts Lab, turning validated experiments into reliable products. Embed with delivery teams, design systems, maintain CI/CD and testing, manage production health, improve security and scalability, document services, and lead clean handoffs to long-term owners. Mentor engineers and contractors, contribute to hiring, and establish standards for code quality, observability, cost management, and release safety.

Leads Crunchyroll’s commercial planning function, overseeing subscription pricing, membership tiers, benefits, discounts, promotions, and streaming commercial strategy. Uses analytics, scenario modeling, and customer lifetime value insights to balance growth, retention, member value, and profitability. Builds the function, establishes governance and decision rights, and partners with Revenue Operations and cross-functional leaders to execute globally differentiated commercial plans.

Leads paid-social user acquisition strategy across multiple markets and platforms, owning subscriber growth, marketing efficiency, investment decisions, measurement, experimentation, and creative strategy. Partners with Marketing, Creative, Product, Analytics, Finance, agencies, and regional teams to optimize performance, influence senior stakeholders, manage complex initiatives, and build scalable paid-social standards and playbooks. This is a senior individual contributor role reporting to the Senior Director of Growth Marketing.

Leads global internal communications, employee programs, and high-visibility events connecting employees with Crunchyroll’s strategy, culture, and leadership. Advises executives, develops messaging and content, manages virtual, hybrid, and in-person events, and oversees agencies, vendors, budgets, timelines, and production partners. Measures engagement and communications effectiveness while adapting programs for global audiences and regions.

Leads the global Lifecycle Technology & Operations function, owning Braze strategy, customer engagement platforms, data integrations, journey orchestration, personalization, governance, and campaign operations. Builds scalable global operating models across markets, manages internal teams and external partners, improves QA and deployment processes, and partners with Marketing, Product, Engineering, Data, and Analytics to deliver personalized customer experiences. The role also shapes technology roadmaps, automation, AI adoption, data quality, consent management, and operational standards.

Manages corporate communications across business, technology, trade, and consumer media. Responsibilities include developing media campaigns, building reporter relationships, preparing press materials, supporting executive communications, securing speaking opportunities, crafting speeches, coordinating awards submissions, and coaching executives for interviews and industry events. The role requires strong writing, media relations, organization, judgment, and familiarity with anime, entertainment, and pop culture.

Leads cross-functional finance transformation initiatives covering process redesign, systems implementation, SOX controls, SDLC governance, change management, adoption, and benefits realization. Translates Finance and Accounting needs into technical requirements, oversees project delivery from discovery through stabilization, manages vendors and dependencies, and ensures scalable, auditable solutions that improve efficiency, data quality, controls, and close/reporting performance.

Supports global Merchandise business FP&A across budgeting, forecasting, reporting, long-range planning, financial modeling, variance analysis, and scenario planning. Partners with business leaders and Accounting to evaluate revenue, profitability, inventory, operating expenses, product investments, and resource allocation. Develops commercial insights, improves forecasting and reporting processes, and coordinates with Sony Pictures stakeholders across finance, sales, operations, and distribution.

Executive product leader responsible for strategy, roadmaps, and outcomes across monetization, subscriptions, payments, billing, identity, authentication, and core consumer services. Leads global platform capabilities spanning products, devices, markets, and partners while improving conversion, retention, payment reliability, revenue, security, privacy, and compliance. Builds and develops a senior product organization and partners with Engineering, Finance, Legal, Security, Trust & Safety, and other executive stakeholders.