Jobs at CrossCountry Mortgage, LLC.

Lead full-cycle recruitment for Loan Officer roles: source, screen, interview, present offers, and coordinate onboarding. Partner with leadership to build pipelines, promote employer brand, track recruiting metrics, forecast hiring needs, and support onboarding and retention within the mortgage industry.

Lead full-cycle recruitment for Loan Officer roles: source, screen, interview, present offers, onboard hires, build talent pipelines, partner with leadership on hiring strategy, track recruiting metrics, and promote employer brand.

Provide legal analysis and guidance on federal and state mortgage lending regulations, support regulatory examinations and remediation, draft policies and procedures, advise on technology use in originations, and prepare legal research and recommendations for compliance operations.

Manage and support regional underwriting operations, coach and train underwriters, perform 2nd-level reviews and spot checks, ensure SLA compliance and pipeline health, assist with complex loan scenarios, reporting, hiring, and special projects.

Use data and system activity to predict Loan Officer attrition, build dashboards and executive reports, partner with leadership to design and evaluate retention strategies, perform stay/exit interviews and targeted outreach, and collaborate with Sales, HR, and Operations to resolve engagement and retention issues.

Lead late-stage recruiting to attract and convert high-producing Mortgage Loan Officers. Own offer negotiations and candidate closing, partner with leadership to create competitive, customized offers, leverage production data and market intelligence, track closing metrics, and ensure smooth onboarding.

Serve as liaison between borrowers and internal teams throughout the mortgage loan lifecycle. Manage pipelines of Conventional, FHA, VA, USDA, Jumbo, 203k, and reverse loans; review income, assets, credit, disclosures, and documentation; pre-underwrite to support approvals; communicate loan programs and costs; ensure loan structure matches borrower needs and regulatory requirements.

Lead recruitment strategy and execution for Loan Officers, Mortgage Bankers, Branch Managers and Sales Leaders. Source passive candidates via Boolean search, cold calls and networking; partner with regional and executive leaders to qualify, interview, hire, and report pipeline metrics. Build candidate relationships and referral networks to meet hiring goals and support growth in target markets.

Manage end-to-end residential mortgage loan production, communicate with borrowers, review and audit income/assets/credit, prepare disclosures, pre-underwrite files, and ensure loans fit borrower circumstances across Conventional, FHA, VA, USDA, Jumbo, 203k and reverse products.

Prepare and review mortgage closing documents (conventional, FHA, VA, USDA), ensure regulatory and investor compliance (TRID, RESPA, TILA, Fair Lending), calculate payments/escrows, produce Closing Disclosures, coordinate with loan officers, underwriters and settlement agents, authorize funding, maintain closing pipeline and handle post-closing corrections.

Provide regulatory legal counsel to ensure compliance with federal and state mortgage lending laws (TILA/Reg Z, RESPA, ECOA, HMDA). Develop and amend policies and procedures, maintain a Mavent Compliance Guide, collaborate with EVP and business stakeholders to create LOS (Encompass) compliance solutions, and report recommendations to leadership.

The Corporate Processing Disclosure Specialist generates and reviews mortgage loan disclosures, ensures compliance with regulations, and assists loan originators and processors.

The Manager, Regulatory Compliance oversees regulatory compliance programs, monitoring changes, conducting risk assessments, and collaborating with stakeholders to ensure adherence to regulations.

Validate and insure government mortgage loans by reviewing loan files, entering accurate data into FHA Connection/VA WebLGY/USDA LINC and Encompass, obtaining mortgage insurance certificates, preparing manual endorsements, managing a daily loan pipeline, escalating issues, and meeting daily production goals.

The UAT Specialist serves as a key communicator between technology teams and stakeholders, ensuring quality assurance during technical updates, creating test cases, documenting issues, and facilitating user acceptance testing to align solutions with business needs.

Coordinate resolution of investor-identified post-closing conditions by researching loan files, obtaining and uploading documentation to investor portals, collaborating with internal teams and clients, monitoring pipelines and suspense reports, and ensuring loans are cleared for purchase in a timely manner while maintaining investor guideline knowledge.

The Pre Approval Manager oversees the loan process, aids borrowers in understanding loan options, reviews documents, and ensures compliance with mortgage regulations.

Responsible for recruiting top mortgage sales talent by partnering with executives and hiring managers, creating recruitment plans, and sourcing candidates through various techniques. Meets hiring goals and maintains relationships with candidates and referral sources.

As a Production Manager, you will oversee branch loan processing, manage timelines, support team training, and ensure compliance with regulations while providing exceptional service and resolving issues.

The Encompass Support Manager oversees support operations of the Encompass LOS, managing teams, resolving issues, and implementing improvements for production support.