CreatorIQ Jobs In Culver City
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Customer Success Lead - Bilingual (English & Spanish)

CreatorIQ
Greater LA Area
1 day ago
+39
Advise clients on best practices for influencer marketing & brand advocacy on all social media platforms. Align with senior executives and sales team to monitor and report on customer health and develop proactive solutions for increasing user adoption. Evangelize our products and conduct in-person training sessions, product reviews, and customer feedback sessions. Build strong relationships key stakeholders to drive valuable partnership and growth opportunities. Collect client feedback to enhance the value of our evolving platform. Work closely with enablement, customer support, and product teams to ensure that customer on-boarding is executed with precision and implementations of new features are clearly communicated to clients.

Account Executive

CreatorIQ
Greater LA Area
1 day ago
+39
Are you a high performing Account Executive that is looking for a role with big leadership and financial potential? CreatorIQ is hiring an Account Executive for its social media SaaS platform, which provides the workflow management and intelligence to build, execute, and measure influencer-driven branded content campaigns. This is an opportunity for an experienced sales executive to have a strategic impact on a company and develop leadership

Customer Success Lead

CreatorIQ
Greater LA Area
1 day ago
+39
We are looking for an experienced Customer Success Lead who is passionate about the success of our customers and has a strong track record in SaaS and media companies. You will join a dynamic and fast-paced environment and work with our most strategic clients to be on the front lines of communicating the company’s vision and strategy.

Customer Support Lead

CreatorIQ
Greater LA Area
1 week ago
+39
Provide direct phone, chat and email support to CreatorIQ clients with a focus on enhancing the customer experience. Research, follow up on and resolve client issues in a timely manner. Responsible for handling a range of complex technical issues and troubleshooting client reported problems. Provide clients with tips & tricks about using the platform. Contribute to improving the overall service experience. Share feedback and ideas with upper management. Provide technical support and guidance to our client groups. Analyze the severity of issues & work with internal teams to prioritize accordingly.