Customer Success Lead - Bilingual (English & Spanish)
Greater LA Area
1 day ago
Advise clients on best practices for influencer marketing & brand advocacy on all social media platforms.
Align with senior executives and sales team to monitor and report on customer health and develop proactive solutions for increasing user adoption.
Evangelize our products and conduct in-person training sessions, product reviews, and customer feedback sessions.
Build strong relationships key stakeholders to drive valuable partnership and growth opportunities.
Collect client feedback to enhance the value of our evolving platform.
Work closely with enablement, customer support, and product teams to ensure that customer on-boarding is executed with precision and implementations of new features are clearly communicated to clients.