Jobs at CreatorIQ

Lead and develop an Enterprise Customer Success team serving complex, high-value customers. Drive retention, renewals, expansion, forecasting, risk management, customer health, and value realization. Coach Customer Success Partners on strategic advisory, executive relationships, and commercial outcomes. Partner cross-functionally with Sales, Product, Insights, Implementation, Education, and Support while helping customers mature creator marketing programs and improving scalable CS processes.

Own full-cycle enterprise sales for CreatorIQ’s suite across named global accounts. Responsibilities include prospecting, executive relationship building, strategic account planning, complex deal execution, forecasting, business-case development, ROI presentation, procurement navigation, renewals, upsells, and long-term account growth. The role partners with BDRs, Marketing, Customer Success, product specialists, solution engineers, and other internal teams to close high-value, multi-year SaaS opportunities.

Leads CreatorIQ’s revenue marketing strategy and pipeline generation engine across enterprise and mid-market segments. Owns ABM, demand generation, digital acquisition, field marketing, budgets, pipeline targets, measurement, and executive reporting. Builds and manages marketing teams, partners with Sales, Customer Success, Product Marketing, and ecosystem leaders, and develops enterprise campaigns, thought leadership, events, and account-based programs to drive measurable revenue growth.

Own the strategy, roadmap, and delivery of CreatorIQ’s integration and SDK products. Define API and authentication standards, manage inbound and outbound data flows, translate customer and partner needs into engineering requirements, and lead cross-functional integration execution. Collaborate with clients, partners, engineering, sales, marketing, and enablement teams to support technical solutions and go-to-market initiatives for the integration ecosystem.

Manage a portfolio of mid-market customers, serving as a strategic partner throughout the customer lifecycle. Drive platform adoption, value realization, retention, and customer health through success planning, business reviews, account management, and risk mitigation. Build stakeholder relationships, coordinate onboarding and support, gather product feedback, identify expansion opportunities, and maintain account documentation. Collaborate with Implementation, Services, Product Support, and Product teams to achieve customer marketing and business outcomes.

Serves as the finance business partner to Product and Engineering, owning budgeting, forecasting, variance analysis, headcount planning, cloud and infrastructure cost optimization, usage-based pricing, AI cost analysis, ROI modeling, and roadmap prioritization. Builds financial models, dashboards, productivity metrics, and business cases while supporting software capitalization under ASC 350-40. Advises technical and executive leaders on investment, margin, capacity, and resource allocation decisions.

Design and govern production-grade AI agent platforms, integrating agents with CreatorIQ through APIs, data connectors, and custom MCP servers. Build scalable React/TypeScript frontends and Node.js/Python backend services, implement enterprise safety and governance guardrails, and create agent discovery and evaluation experiences. Support client-facing technical discussions, analyze monitoring feedback, and advise on cloud infrastructure and database strategies. The role requires extensive full-stack engineering, distributed systems, cloud, and production AI agent experience.

Leads CreatorIQ’s Product Marketing organization, defining product positioning, messaging, go-to-market strategy, launches, competitive intelligence, and sales enablement. Partners with Product, Sales, Customer Success, and Marketing leadership to translate complex platform, data, and AI capabilities into differentiated narratives and commercial impact. Builds a high-performing team, scalable processes, and market insight capabilities while guiding the company’s evolution toward an AI-native creator-growth platform.

Owns partner-sourced and partner-influenced revenue through strategic technology, data, agency, and consultancy alliances. Responsibilities include partner enablement, relationship development, co-selling with account executives, pipeline generation, forecasting, joint marketing, field training, and alliance strategy. The role requires building scalable partnership programs, influencing enterprise deals, and collaborating with sales, marketing, product, and strategy teams.

Own CreatorIQ’s cross-platform content measurement product. Define metric meanings, data requirements, calculation logic, API mappings, refresh cadences, and customer-specific metrics. Validate data using SQL, Python, scripts, and APIs; monitor platform changes; write technical product requirements; and prioritize the measurement roadmap. Partner with product, engineering, data, and external platform teams to create trustworthy analytics and reporting across social platforms.