Teams at Cox Automotive Inc.

Reviews and investigates automotive claims, validates documentation, coordinates with internal departments, mediates disputes, negotiates repairs or pricing, communicates resolutions, maintains accurate case files, and escalates complex matters. The role supports buyers, sellers, and dealers while applying arbitration policies and financial approval limits.

Reviews and investigates customer vehicle claims, validates documentation, coordinates with internal departments, and resolves disputes through communication, mediation, negotiation, and approved financial settlements. Maintains accurate arbitration files, escalates complex cases, and ensures claims comply with company policies. The role is on-site and requires a high school diploma or GED, with automotive, body shop, or claims experience preferred.

Develop and maintain enterprise platforms, cloud infrastructure, deployment pipelines, automation tools, and monitoring systems. Support infrastructure provisioning, configuration management, continuous integration and delivery, secure engineering practices, performance tracking, and process optimization across environments. Collaborate with delivery and operations teams while using AI tools to improve development, testing, and automation.