Teams at ConnectWise

Leads ConnectWise’s content strategy and corporate communications function, including narrative governance, editorial direction, executive communications, thought leadership, PR, internal and partner communications, social engagement, crisis readiness, reputation analytics, and content operations. Manages a multidisciplinary team, advises executives, builds communications workflows and governance, oversees reporting and AI-enabled processes, and aligns messaging with brand, product, partner, and revenue priorities.

Leads strategy and execution for customer retention, expansion, product adoption, and lifecycle engagement in a B2B SaaS environment. Builds signal-driven programs using product usage, health scores, behavioral data, and lifecycle milestones. Partners across Customer Success, Product, Revenue, and Demand Generation, supports customer advocacy, owns growth-related metrics, and builds a customer marketing team.

Sell ConnectWise software to acquire and expand partner accounts within a territory. Manage full sales cycle, prospect via calls and email, meet sales targets, negotiate contracts, maintain pipeline, and support cross-functional teams.