Jobs at Conduent

Provides remote support to participants regarding benefits and plan provisions. Handles inbound and occasional outbound calls, explains forms and options, completes transactions, researches questions, documents interactions, performs callbacks, and escalates issues when appropriate. Follows client procedures, privacy requirements, call metrics, and accuracy standards while maintaining professional service. Comprehensive virtual training is provided.

Provides remote participant support through inbound and occasional outbound calls. Answers benefits and plan questions, explains forms and options, completes transactions, researches issues, documents interactions, performs callbacks, and escalates concerns. The role requires accurate communication, confidentiality, adherence to procedures, and meeting quality and productivity standards. Virtual training is provided, with Monday through Friday availability and scheduled hours between 8:00 AM and 10:00 PM.

Manage the full lifecycle of Oracle databases across on-premises and cloud environments. Responsibilities include administration, availability, performance, backups, security, patching, upgrades, RAC, GoldenGate replication, Data Guard failover, Exadata and Azure support, scripting, documentation, and 24/7 on-call support.

Leads portfolio-level client strategy and product development for HCS benefits administration services. Establishes Voice of the Client processes, identifies recurring needs and product gaps, develops growth and expansion opportunities, influences product and technology roadmaps, and supports cross-functional alignment across delivery, sales, operations, and technology. Evaluates adoption, scalability, investment ROI, and business impact while shaping differentiated solutions, service enhancements, automation, and AI initiatives.

Provide first- and second-level production support for Maven clients: troubleshoot Java/J2EE applications, resolve tickets, perform builds, migrations, code reviews, security scans, and coordinate with engineering, QA, and clients to meet SLAs.

Lead federal business development efforts by engaging stakeholders, prospecting and managing pipeline, preparing RFP/RFI responses, negotiating contracts, and collaborating with internal teams to win and grow federal contracts.

Processes insurance and customer transactions by reviewing, validating, updating, and entering information across multiple systems. Maintains records, resolves discrepancies, routes exceptions, and meets productivity, accuracy, turnaround-time, and service-level standards. The role requires compliance with privacy and regulatory requirements, collaboration with internal partners, and adaptability in a high-volume production environment.

Leads enterprise BPO sales growth by acquiring new customers, expanding existing accounts, managing the full sales cycle, presenting to executive decision-makers, developing proposals and territory plans, forecasting pipeline, and collaborating with account management, technical teams, delivery organizations, and marketing. The role focuses on consultative selling, contract closure, cross-selling, and strategic account development.

Administer, monitor, troubleshoot, and optimize Linux workloads and Azure PaaS/IaaS services. Support connectivity, identity, observability, CI/CD, security patterns, and migrations from VM-hosted workloads to managed Azure services while collaborating with application and DevOps teams.