Teams at CompassMSP

Leads technical discovery and designs secure, scalable, supportable technology solutions for clients in a managed service provider environment. Develops architectures, Statements of Work, solution diagrams, estimates, bills of materials, and proposals; partners with sales, account management, engineering, project management, procurement, vendors, and clients. Ensures delivery readiness through architecture reviews, documentation, structured handoffs, risk mitigation, and continuous improvement of standards and service offerings.

Monitor and investigate security alerts across client environments in a 24/7 security operations center. Analyze threats, identify malicious activity and indicators of compromise, distinguish false positives, support incident response and remediation, develop vulnerability reports, and communicate findings to technical and executive audiences. Participate in shift handoffs and rotating incident triage coverage while collaborating with incident response teams.

Develop and grow CompassMSP’s referral and channel partner ecosystem to generate qualified opportunities, recurring revenue, and pipeline growth. Responsibilities include recruiting and onboarding partners, executing joint go-to-market initiatives, educating partners, conducting business reviews, tracking performance in Salesforce, coordinating with sales and marketing, attending industry events, and maintaining accurate forecasts. The role focuses on managed IT, cybersecurity, cloud, and technology services partnerships.