Teams at Commerce

Lead backend engineering for a high-performance, data-intensive SaaS platform. Responsibilities include defining technical vision, designing scalable and highly available systems, executing technical projects, participating in architecture decisions, monitoring and optimizing services, improving CI/CD and infrastructure, conducting postmortems, mentoring engineers, documenting practices, and aligning with partner teams.

Leads the design, automation, operation, and scaling of infrastructure across on-premises data centers, GCP, and AWS. Responsibilities include infrastructure as code, configuration management, networking, load balancing, DNS, monitoring, observability, distributed systems administration, documentation, technical direction, project leadership, and mentoring. The role requires deep Linux, hardware, networking, cloud, storage, backup, and Python automation expertise.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.