Jobs at ClickUp

Build and own ClickUp’s AI evaluation systems, agent harness, self-improvement loops, and model benchmarking, routing, and fallback strategies. Develop scalable backend and AI platform services for LLM deployment, orchestration, monitoring, and evaluation. Integrate AI features into core products while ensuring reliability, security, privacy, compliance, and cost-effective performance. Collaborate with product, frontend, data, and engineering teams to deliver customer-facing AI capabilities.

Partners with Sales and Success to lead technical discovery, tailored demos, proof-of-value initiatives, and solution design for B2B SaaS customers. Translates business requirements into workflow, integration, reporting, and automation recommendations; supports technical validation, data migration, security discussions, and RFPs; and builds custom dashboards and demo environments. Collaborates with Product and Engineering to resolve blockers and improve customer outcomes.

Own and improve ClickUp’s voice AI systems, including real-time speech-to-text, audio processing, context-aware transcription, LLM post-processing, mention resolution, formatting, and voice-to-action workflows. Evaluate and integrate ASR models for accuracy, latency, and cost, while collaborating across product and platform teams to deliver voice and multimodal assistant features across desktop, mobile, web, and browser extension products.

Partners with Sales, Ecosystem, and Revenue Operations to develop financial forecasts, models, recurring reports, variance analyses, and actionable recommendations. The role supports investment decisions, target attainment, efficient growth, and day-to-day business planning while using AI-powered workflows to improve financial analysis and reporting.

Design, scale, and optimize ClickUp's search infrastructure using OpenSearch/Elasticsearch. Improve relevance, speed, and real-time indexing, build vector search capabilities, create evaluation frameworks, and collaborate with AI/backend/product teams to integrate and troubleshoot search at scale.

Lead enterprise SaaS implementations from pre-sales through go-live, stabilization, adoption, and handoff. Own client relationships, delivery scope, schedules, budgets, margins, governance, risks, change management, AI adoption, and value realization. Coordinate distributed cross-functional teams and executive stakeholders, manage escalations, identify expansion opportunities, and help build ClickUp’s Engagement Management practice through playbooks, templates, and AI-enabled workflows.

Leads a hands-on product engineering team, owning hiring, development, delivery, architecture, code quality, reliability, and operational health. Partners with product and design to prioritize customer-focused work, manages milestones and dependencies, and contributes directly through code reviews, debugging, prototypes, and production fixes. Builds AI-native engineering workflows using agentic tools while maintaining security, correctness, human review, and strong engineering standards.

Own the post-sales lifecycle for enterprise SaaS customers, leading implementation, onboarding, adoption, workflow optimization, AI enablement, and account health. Design scalable workflows, automations, and AI agents tied to customer outcomes. Manage stakeholder relationships, identify expansion and renewal opportunities, and collaborate with Sales, Product, Engineering, and Support. Use adoption data and account insights to drive measurable business value across a strategic book of business.

Own strategic customer relationships by leading onboarding, implementation, adoption, account health, workflow optimization, AI enablement, and expansion efforts. Translate customer requirements into scalable ClickUp workflows, templates, integrations, automations, and AI agents. Monitor usage and business outcomes, conduct workflow discovery, provide training and change management, and collaborate with Sales, Product, Engineering, and Support to drive renewals, growth, and measurable customer value.

Lead a developer productivity engineering team responsible for CI/CD, build systems, internal tooling, and AI-augmented development workflows. Improve developer experience, engineering velocity, and software quality through scalable infrastructure, productivity metrics, AI tool adoption, coaching, and governance. Partner cross-functionally, mentor engineers, evaluate AI technologies and costs, and establish standards for security, correctness, licensing, and data handling.

Own the full machine learning lifecycle for search ranking and retrieval, including model training, deployment, serving, feature pipelines, evaluation frameworks, hybrid lexical-vector retrieval, large-scale embedding inference, query understanding, and permissions-aware multi-tenant search. Collaborate with infrastructure, AI, and backend teams to improve search relevance across ClickUp’s platform.

Leads the design and development of complex frontend systems and product features using Angular and React. Architects scalable frontend patterns, improves performance and engineering velocity, drives testing and code-quality practices, and leads major technical initiatives. Partners cross-functionally with backend, product, design, integrations, and QA; makes technical decisions, mentors engineers, and advances frontend architecture and collaboration across teams.

Leads long-term frontend architecture and technical strategy across major product areas. Designs scalable, performant systems using Angular and React, resolves cross-team challenges, establishes quality and testing standards, mentors senior engineers, and influences technical roadmaps and organizational decisions. The role combines hands-on implementation with company-wide technical leadership and requires deep expertise in frontend scalability, performance optimization, state management, and reusable component architecture.

Build and improve ClickUp’s core product experiences using Angular and React. Responsibilities include architecting reusable frontend code, collaborating with product, design, backend, integrations, and QA teams, improving performance and usability, maintaining unit and integration tests, resolving complex bugs, following state-management patterns, and mentoring teammates in a fast-paced environment.

The Senior Product Manager at ClickUp will own the vision, roadmap, and delivery of a product area, prototype ideas using AI tools, and collaborate with cross-functional teams while leveraging data to improve outcomes.

Lead ClickUp’s visual brand design system, establishing tokens, components, patterns, documentation, templates, and automation-ready assets. Review and approve AI-generated, agency, and externally produced creative while designing high-volume web assets and major brand moments. Rebuild incomplete foundations and create guardrails enabling non-designers and AI tools to consistently produce high-quality, on-brand work.

Lead and grow the IAM Platform team to deliver an enterprise-grade access management platform (authentication, authorization, SSO, SCIM, audit logs, tokens). Own roadmap, delivery, operational excellence, security, and cross-functional collaboration. Hire and develop engineers, partner with product/security/enterprise customers, and run an AI-native team using agentic workflows to automate reporting and scale impact.

The Staff Product Manager at ClickUp drives vision across product areas, prototypes workflows, mentors PMs, and aligns strategies while leveraging AI tools.

Own CI/CD, reliability, and deployment infrastructure for GTM systems (Salesforce, NetSuite, MuleSoft, Workato) and AI agent workloads on GCP and AWS. Build pipelines, observability, environment lifecycle, secrets management, IaC, container security, and runbooks. Partner with developers, Security, and IT to enforce guardrails, perform incident RCAs, and automate tooling to increase deployment safety and velocity.

The Engineering Manager will lead a team to develop scalable software solutions, ensuring technical excellence and driving product innovation. Responsibilities include mentoring, overseeing code quality, and collaborating with cross-functional teams.