Jobs at Claroty

Designs and executes automated, API, UI, regression, smoke, and end-to-end tests for cloud-native and air-gapped federal environments. Integrates test suites with GitLab CI and Jenkins, validates security and compliance baselines, diagnoses Linux and Windows systems, and documents test plans, defects, and results. The role supports reliable deployment of cyber-physical security solutions across government and critical infrastructure environments.

Senior GTM Salesforce Business Analyst owning end-to-end GTM processes: discovery, requirements, solution design, hands-on Salesforce configuration (Flows, Case Management, Knowledge, Experience Sites), change management, release planning, and influencing technology roadmaps to align systems with GTM objectives.

Lead a global Order Management team owning post-signature booking, contract lifecycle, ASC 606 compliance, Quote-to-Cash execution, Salesforce/CPQ optimization, ARR tracking, SOX-ready documentation, and cross-functional process automation.

Own RevOps data models and BI infrastructure to drive GTM strategy. Clean and analyze datasets, build predictive models, define and track leading/lagging KPIs, deploy dashboards, document data definitions, and deliver executive-ready insights while partnering cross-functionally with Finance and GTM teams.

Serve as a strategic technical partner to enterprise customers, driving deployment, adoption, and optimization of Claroty's platform. Provide architecture guidance, proactively identify risks, support escalations, translate customer feedback to product teams, create technical playbooks, and lead executive technical conversations. Travel up to 30% and work onsite in Rio de Janeiro.

Lead and scale the Americas Customer Experience organization (Customer Success and Technical Account Management). Drive retention, adoption, and expansion through regional strategy, cross-functional alignment, executive escalation, and operational excellence. Own GRR/NRR, CSAT, talent development, and ensure customer voice informs product and support.