Teams at Chubb

Lead client retention and growth for ESIS accounts by serving as primary client contact, analyzing client data to drive performance, managing contracting and renewals, ensuring CRM data quality, controlling portfolio expenses, and supporting sales and marketing initiatives. Collaborate across internal and external partners and travel as needed to maintain and expand client relationships.

Provide customer-focused workers' compensation claim handling: investigate, evaluate, and manage claims from intake to resolution; communicate with injured workers, employers, and medical providers; document files, control costs, ensure compliance with state laws, and collaborate with legal, medical, and risk teams.

Senior claims representative responsible for coverage determinations, investigations, liability apportionment, subrogation/recovery, reserves within authority, client reporting, coordination with defense counsel, Medicare reporting, and ensuring regulatory and company compliance while meeting performance goals.