What's the Company Culture Like at Chime?

What are some examples of ways your company supports or advocates for the LGBTQIA+ community beyond the month of June?

At Chime, we support and advocate for the LGBTQIA+ community in several ways beyond June. 

We offer our Chime members chosen names for their in-app and customer support experiences.

Additionally, employees often run donation and volunteer campaigns with LGBTQIA+ nonprofit organizations, like the Transgender Law Center and Muhlaysia Booker Foundation, to amplify their missions and visions for the community.

Lastly, Chime offers our office space to host events with LGBTQIA+ organizations that aim to increase the community’s representation in the technology space. In 2023, we hosted Lesbians Who Tech’s Pride Happy Hour. 

How does your company support and empower the LGBTQIA+ members of your team? 

Our LGBTQIA+ ERG, OutChime, is a foundational component to creating safe spaces for community, expression, connection and identity to be one’s true self at the workplace. We also work hard to evaluate our demographic categories, including how Chimers self-identify, annually to ensure we’re inclusive of all identities in our employee base. Our benefits team also looks at our providers to ensure we’re choosing providers inclusive of gender identity in their services — and changing those that aren’t.

To foster an inclusive workplace, we offer companywide diversity, equity and belonging foundations training for all Chimers to drive us towards building a more inclusive culture and have a DEB Resource Hub for Chimers to further their education and understanding of topics related to allyship, microaggressions and other behaviors.

When interacting with each other digitally, we encourage everyone to include their pronouns and name pronunciation on Slack, Zoom and email so Chimers know how to correctly identify their colleagues. Whenever we host in-person events with name badges, we have pronoun pins or stickers for people to express their preferred pronouns.

Chime views the workplace as a space for connection, collaboration, and shared purpose, aligning physical environments with broader cultural goals. This reflects a people-centered approach that prioritizes belonging and meaningful work experiences.

“People are reimagining what the office is for. It’s no longer just a place to work, it’s a space to connect, collaborate, and build a shared sense of purpose—a place where people can do their best work and feel part of something bigger. Our goal is to design environments that bring those moments to life.”

Chime emphasizes a people-first approach to the employee experience, designing processes across the full employee lifecycle—from onboarding to advancement—to be intentional and supportive. This reflects a culture focused on clarity, consistency, and thoughtful employee enablement.

“I think a lot about the full employee lifecycle. From the moment someone is hired, through onboarding, promotions, leaves of absence, all of it. I want every process to feel intentional.”
 

Chime’s mission-driven culture enables strong cross-functional collaboration, with member impact serving as a unifying goal across teams. This shared purpose creates alignment, urgency, and clarity in how work gets done.

“Member obsession is the greatest shared goal across Chime—the mission is the motivation. It’s easy to find common ground and shared urgency when we’re prioritizing member needs.”

Chime fosters a culture where bold ideas are encouraged and supported through trust and collaboration. Employees are empowered to experiment, challenge the status quo, and turn innovative ideas into real outcomes.

“Seeing people lean into the unknown, do what they do best, and collaborate so naturally was inspiring. It reinforced for me that bold ideas become real when you have the right people, trust, and a culture that believes better is always possible.”